ChatSMB
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About
ChatSMB offers a 24/7 conversational AI chatbot powered by ChatGPT, designed to help businesses capture leads and enhance customer service. The platform allows users to turn on live chat at any time, transition conversations to their email inbox, and capture client information for follow-ups. With features like self-serve configuration, real-time responses to customer queries, and customizable chat widgets, businesses can integrate the chatbot seamlessly into their websites. ChatSMB provides a 14-day free trial followed by tiered pricing plans for different levels of monthly conversations.
Platform
Task
Features
• customizable chat widget
• ai-powered chatbot available 24/7
• live chat functionality
• lead capturing via phone and email
• instant responses to customer queries
• transition conversations to your inbox
• integration with business websites
FAQs
Is there a free trial for ChatSMB?
Yes, there is a 14-day free trial, no credit card required.
Can I customize the chat widget?
Yes, you absolutely can! You can change several aspects of the chat widget to align with your branding.
How does the AI chat work?
The AI uses recent advancements in AI technology called large language models (LLMs) to train on a lot of data for human-like responses.
How does the AI know how to talk about my business?
ChatSMB is trained to talk about your business based on the context you provide; it crawls your site once to gather information.
I use a live chat solution for my business. Why should I switch over?
You’ll always have an agent ready to respond instantly, which will help you get more customers.
Pricing Plans
Starter
Free Plan• 5 Conversations/month
• Get additional conversations for $0.40/conversation
• Self-serve configuration of the bot after installation
• Instantly answers customer queries and nurtures prospects
• Easily embed on your website
• Email action items and conversation history to your inbox
Core
USD49.00 / per month• 150 Conversations/month
• Get additional conversations for $0.33/extra conversation
• Self-serve configuration of the bot after installation
• Instantly answers customer queries and nurtures prospects
• Easily embed on your website
• Email action items and conversation history to your inbox
Enterprise
USD99.00 / per month• 400 Conversations/month
• Get additional conversations for $0.25/extra conversation
• Turn on live chat when available and let AI answer when busy
• Live chat included
• Auto refresh of the bot based on your website
• Powered by ChatSMB.co removed from bottom of widget
• Instantly answers customer queries and nurtures prospects
• Easily embed on your website
• Email action items and conversation history to your inbox
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