Venixs
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About
Venixs is a business-oriented AI customer success system that integrates AI to improve efficiency and customer engagement. It features a conversational ticketing system allowing natural interactions for streamlined issue resolution. Team collaboration is enhanced through advanced management tools for monitoring and managing conversations and tickets. The platform boasts impressive metrics like over 2 million messages processed and a significant number of happy customers. Venixs offers flexible pricing plans catering to various business needs, with robust features like bot-to-human transfer, live chat, and customizable AI responses. It aims to redefine customer support using AI technology, making every customer interaction an opportunity for success.
Platform
Task
Features
• customizable ai responses
• conversational ticketing system
• bot-to-human transfer
• message broadcasting
• faq auto generation
• seamless customer engagement
• 24/7 live chat
• advanced management platform for teamwork
• unlimited integration channels
• conversation categorisation
• multilingual feature
FAQs
What privileges are available on the complimentary plan?
The free plan provides access to fundamental features, offering a glimpse into our AI's capabilities.
Does the pricing increase as my team expands?
Yes, our pricing is transparent and consistent, you get a fixed number of team you can add according to your chosen plan and You will be billed separately if you choose to add more teammate.
How do I terminate or temporarily halt my subscription?
Cancelling or pausing your subscription is straightforward. Navigate to your account settings and follow the cancellation or pause instructions.
Can I upgrade or downgrade my subscription plan at any time?
Yes, you can easily upgrade or downgrade your subscription plan based on your changing needs.
Can I customize the responses generated by the AI for my specific business needs?
Absolutely! Our platform allows you to customize and fine-tune the AI responses to align with your brand voice and meet the unique requirements of your business.
Pricing Plans
Starter Business Plan
₦10000.00 / per month• 100 conversation sessions
• 1 teammate slot
• 24/7 Live Chat
• 1 escalation channel (Slack)
• Active widget agent
• Unlimited integration channels
• 2 url data configurations
• Bot-to-human transfer
Basic Plan
₦40000.00 / per month• 200 conversation sessions
• 2 teammates slot
• 24/7 Live Chat
• 1 escalation channel (Slack)
• Active widget agent
• Unlimited integration channels
• 2 url data configurations
• Bot-to-human transfer
Advance Plan
₦85000.00 / per month• 1,000 conversation sessions
• 8 teammates slot
• 24/7 Live Chat
• 2 escalation channels (Slack, Teams)
• Active widget agent
• Unlimited integration channels
• Unlimited data configurations
• Bot-to-human transfer
• Conversation Categorisation
• Message broadcasting (widget, email, in-app)
• Image/document upload on chat feature
• Conversation ticketing system
• FAQ Auto Generation
Professional Plan
₦190000.00 / per month• 5,000 conversation sessions
• 12 teammates slot
• 24/7 Live Chat
• All escalation channels (Slack, Teams, Whatsapp)
• Active widget agent
• Unlimited integration channels
• Unlimited data configurations
• Bot-to-human transfer
• Conversation Categorisation
• Message broadcasting (widget, email, in-app)
• Image/document upload on chat feature
• Conversation ticketing system
• FAQ Auto Generation
• Multilingual Feature (coming soon)
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