SimpleBase
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About
SimpleBase is a modern customer support platform designed to streamline support processes. It enables users to create an AI chatbot quickly, handle customer tickets through a simple, efficient help desk, and manage a customizable knowledge base. The platform features a no-code setup for the AI chatbot, which learns from various data sources, automatically providing answers around the clock while also offering a seamless transition to human agents when needed. Users can create knowledge base articles swiftly using AI, with the ability to translate content into over 30 languages. SimpleBase’s interface supports multiple workspaces for team collaboration and deep analytics for performance tracking, making it an ideal choice for businesses looking to enhance their customer support experience without ongoing fees, as it offers a one-time payment option for lifetime access.
Platform
Task
Features
• customizable templates
• analytics
• shared inbox
• ai chatbot
• help desk
• knowledge base
• ticket management
• real-time chat
• seamless human handoff
• 30+ language support
• unlimited articles and categories
• supports multiple workspaces
Pricing Plans
Lifetime Access
USD69.00 / one-time• Access to all future updates
• No monthly fees
• Lifetime support
• Unlimited team members
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