Tactful AI
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About
Tactful AI is a robust omnichannel communication platform designed to improve customer engagement through unified inbox, AI chatbot, reporting, and more. Businesses can connect with customers across various channels, streamlining customer service workflows and enhancing support efficiency. Tactful offers tailored solutions for industries including hospitality, legal, and financial services. The platform's Automate features facilitate 24/7 customer service and enable continuous optimization through AI learning. With plans available for scaling operations, Tactful ensures each customer interaction is meaningful, improving user experience and customer satisfaction.
Platform
Features
• comprehensive reporting and analytics
• personalized customer interactions
• omnichannel unified inbox
• ai chatbot for automated responses
• integration with various business tools
• scalable customer support solutions
• 24/7 customer engagement via automation
• no-code flow designer for conversation optimization
FAQs
Is there a free trial available?
Yes, we offer a 14-day free demo account with full access to all features. No credit card is required.
Is Tactful AI GDPR compliant?
Yes, our service is GDPR compliant and follows all regulations for data privacy.
How do you handle data privacy and security?
We prioritize data privacy with industry-standard encryption and security audits. For more, see our privacy policy.
Do you sign Data Processing Agreements (DPA)?
Yes, we provide Data Processing Agreements upon request.
What support options do you offer?
We offer email and live chat support, and a comprehensive knowledge base available 24/7.
Do you provide onboarding assistance?
We provide onboarding assistance via tutorials and guides. Contact sales for more information.
Do you support voice integration?
Yes, we offer voice integration for a seamless communication experience.
Do you offer partnership opportunities?
Yes, we provide various partnership opportunities.
How can we become a partner?
To become a partner, fill out our partnership application form on our website.
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