HiJiffy
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About
HiJiffy is an AI-driven guest communications hub designed for the hospitality industry. It automates over 85% of common guest queries, enhancing customer satisfaction and operational efficiency for hotels, resorts, and hostels. Each communication journey is personalized, providing automated responses 24/7 via various platforms including websites, social media, and messaging apps like WhatsApp. The tool offers a variety of features such as digital check-in, chat-based booking assistance, and automated upsell campaigns, aiming to increase direct bookings and minimize repetitive tasks for hotel staff. HiJiffy integrates seamlessly with PMS and CRM systems, allowing for a comprehensive management solution for guest interactions. With extensive support for multiple languages and channels, it adapts to different business needs and customer preferences, making it an essential tool for modern hospitality businesses.
Platform
Task
Features
• multi-channel support
• automated guest communications
• centralized communication management
• ai digital concierge
• ai booking assistant
Pricing Plans
Basic
EUR99.00 / per month• 24/7 FAQ automation
• 25 standard FAQs
• 3 languages supported
• Direct booking flow
• Basic console features
• Customer support
• Help center access
Pro
EUR159.00 / per month• Everything included in Basic
• Generative AI chatbot
• Integration with booking engine
• 132 languages supported
• Sentiment analysis
• Custom tone and visuals
Premium
EUR319.00 / per month• Everything included in Pro
• AI Digital Concierge
• Integration with PMS
• Automated campaigns
• Management of guest requests
• Outbound campaigns
Enterprise
Free Plan• Custom messaging campaigns
• Custom FAQs
• Power BI integration
• Custom reporting
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