MrCall
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About
MrCall is an AI-powered virtual call center solution designed to replace or augment human call center staff. It offers 24/7 availability, handling multiple calls concurrently. Features include call transcription, CRM integration, SMS/WhatsApp messaging, and integration with Google Calendar. MrCall boasts cost savings of up to 1/7th compared to human call centers. It offers various pricing plans, from a basic Starter plan (€50/month + VAT) to a more advanced Professional plan (€150/month + VAT), and an Enterprise option with custom pricing. The service is highly customizable and integrates with various tools including Zapier and Google My Business. Customer reviews highlight its efficiency and ease of use.
Platform
Task
Features
• 24/7 availability
• appointment scheduling
• call forwarding to different departments or numbers based on caller input
• integration with google calendar
• sms and whatsapp messaging
• data integration with crm and other software
• accurate call transcription
• multiple simultaneous calls
FAQs
What are the advantages of using AI over a human call center?
MrCall offers 24/7 availability, unlike human call centers which have limited hours. It never gets sick or sleeps.
How much does MrCall cost compared to traditional call centers?
The estimated monthly cost for 500 calls is €150 with MrCall, significantly less than traditional call centers.
Pricing Plans
Starter
€50.00 / per month• 100 minutes of calls
• 25 cents/minute after 100 minutes
• Google Meet setup call
• Google Calendar Integration
• VoIP central integration consulting
• Call summary, transcription, and audio email
• Data extraction from calls (name, address, email)
• Google My Business integration
• Knowledge base creation
• Call transfer to other extensions
Professional
€150.00 / per month• All Starter features
• 600 minutes of calls
• 25 cents/minute after 600 minutes
• Google Meet setup call
• Appointment scheduling
• Call forwarding based on caller phrases
• Advanced conversational flow assistance
• Industry-specific assistant templates
• Website integration
• Data integration with CRM/other software (Zapier included)
Enterprise
Unknown Price• Complex digital assistant creation
• Assistant deployment and testing
• Minute packages starting from 5000 minutes
• Pricing for external software integration (Zapier, CRM)
• Pricing for custom digital assistant modules
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