AI Tech Suite

Calldesk

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About

Calldesk offers AI-powered voice agents designed to automate repetitive tasks in customer service, enabling businesses to improve efficiency and customer satisfaction. By utilizing voice agents, companies can handle inbound calls, process simple requests, and free up human agents for high-value tasks. With features such as 24/7 availability, the ability to handle call spikes, and a focus on self-service, Calldesk aims to transform contact centers into more efficient and customer-friendly environments. Trusted by top-tier actors, Calldesk aims to enhance the overall customer experience and support organizations in achieving their operational goals.

Platform

Keywords

ai automation customer service voice agents contact center

Task

voice automation

Features

• ai-powered voice agents

• 24/7 customer service availability

• automates inbound calls

• reduces average handling time

• improves customer satisfaction (csat)

• easily handles call spikes

• integrates human and ai support

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