Velaris is a customer success platform designed to help businesses understand their customers, streamline operations, and save time. It offers AI-powered analytics, success plans, collaboration tools, and automations. The platform integrates customer information from various systems, providing a 360-degree view of accounts. It allows for the creation of flexible health scores and offers tools for project management, task management, playbooks, and customer communication. Velaris also includes a customer portal for collaboration and features such as sentiment analysis and campaign management.
• reports & analytics
• project management
• collaboration
• automations
• data and analytics
• customer 360
• productivity
• automation builder (drag-and-drop interface)
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