AI Tech Suite

EverAfter

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About

EverAfter is a customer-facing platform designed to enhance customer success through a no-code interface builder, task management, data collection, and journey orchestration. It caters mainly to B2B needs, offering a customizable and integrated solution for managing onboarding and customer interactions effectively. With features like engagement tracking and advanced reporting, it allows businesses to streamline their customer journeys, increase efficiency, and boost customer retention. The platform supports a comprehensive approach, providing tools such as customer academy, personalized dashboards, and various integrations to enhance user experience. Businesses can tailor EverAfter to their unique needs for an organized and more effective customer success strategy.

Features

• customization options

• task management

• engagement tracking

• data collection

• journey orchestration

• no-code interface builder

• customer academy

• robust integrations

FAQs

What type of customer programs can I use EverAfter for?

Many! EverAfter is most commonly used for customer onboarding, EBRs, POCs, specific project-based customer milestones, partner onboarding, and pre-sale management.

Can I connect EverAfter to my company’s CRM?

Yes, you can! Our native integrations with Salesforce and HubSpot allow you to connect EverAfter easily and map all required fields. These come with every plan, free of charge.

How can I measure my customers’ engagement with the hubs?

Measuring customer engagement is a key aspect of our platform. We collect all information regarding customer views of your hubs, actions taken with each widget, as well as comments left on content appearing in the widgets.

What are your advanced integrations?

EverAfter integrates with a number of tools including Gong, Tableau, Okta (for SSO), Zendesk, and more. Additionally, we offer APIs, and Zapier is also an option.