Radical Customer Experience (RCX) offers The Rx Platform, a suite of AI-powered tools designed to help brands manage their reputations and customer relationships. The platform includes BV-Score.AI (brand vulnerability scoring), ContentRx (content strategy optimization), CultureRx (cultural risk mitigation), and CrisisRx (crisis management). Each module is available individually or as a complete platform. RCX emphasizes empathy-driven marketing and uses psychology-based insights to offer proactive solutions for potential PR issues.
• provides essential tools and effective strategies for managing and resolving brand crises
• addresses and mitigates cultural and reputational risks
• analyzes and optimizes content strategies
• tracks and predicts brand health and potential risks
• Tracks and predicts brand health and potential risks using advanced AI and psychometric analysis
• Analyzes and optimizes content strategies to prevent issues and capture sentiment
• Addresses and mitigates cultural and reputational risks through proactive strategies and interventions
• Provides essential tools and effective strategies for effectively managing and resolving brand crises
Chief Revenue Officer (CRO)
AI-powered platform for brand health, content strategy, cultural risk mitigation, and crisis management.
Education Requirements:
Bachelor’s degree in Business, Marketing, or a related field; MBA or equivalent advanced degree preferred
Experience Requirements:
Minimum of 10 years of experience in a senior sales, marketing, or revenue-related role, preferably within the SaaS or tech industry
Other Requirements:
Proven track record of leading and scaling revenue operations with a strong ability to inspire and manage high-performing teams
Strong strategic and analytical skills with the ability to translate data into actionable insights
Deep understanding of customer relationship management and experience in creating customer-centric strategies
Excellent communication and interpersonal skills, with the ability to build relationships and influence at all levels
Demonstrated ability to achieve and exceed revenue targets
Ability to thrive in a fast-paced, dynamic environment with a proactive and innovative approach to problem-solving
Responsibilities:
Develop and implement a comprehensive revenue strategy
Lead, manage, and recruit the sales team
Collaborate with the marketing team to create and execute effective marketing campaigns
Ensure a customer-centric approach across all departments
Utilize data analytics to inform strategies, optimize sales processes, and improve customer retention rates
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Sales Executive
AI-powered platform for brand health, content strategy, cultural risk mitigation, and crisis management.
Education Requirements:
Bachelor’s degree or equivalent experience in sales or related field
Experience Requirements:
At least 10 years of progressive sales experience
Other Requirements:
Experience in SaaS
Psychology background
Strong oral and written communication and interpersonal skills
Proven sales track record
Ability to work independently and remotely
Experience using CRM and other sales tools
Self-motivated and results-driven
Excellent organizational and time management skills
Knowledge of consumer insights and Psytech and/or Psychometric Assessment
Responsibilities:
Identifying and prospecting new leads
Managing existing clients
Closing sales
Providing exceptional account management
Building relationships with clients to ensure customer satisfaction
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