Uktob.ai
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About
Uktob.ai offers an advanced AI customer support tool named Raya that delivers fast, empathetic, and scalable service through phone, email, and chat, handling inquiries efficiently while minimizing wait times. With capabilities including seamless integration into existing workflows and advanced analytics, Raya aims to improve customer satisfaction and reduce support costs significantly. Designed to act like a human employee, Raya can manage multiple conversations, offering personalized support that keeps customers engaged.
Platform
Task
Features
• 24/7 customer support
• integrates with existing systems
• analytics dashboard to improve support strategy
• scalable to unlimited interactions
• reduces ticket resolution time
• empathetic, context-aware interactions
• handles multiple channels (phone, email, chat)
FAQs
What is Uktob.ai Workforce?
Uktob.ai Workforce is a platform for autonomous AI employees, starting with customer support, designed to manage complex interactions across multiple channels.
Who is Raya, and how is she different from other AI solutions?
Raya is an AI employee specializing in customer support, using advanced AI to understand context, emotion, and intent, unlike traditional chatbots.
How does Raya integrate with our existing systems and workflows?
Raya can seamlessly integrate with CRM systems, ticketing tools, and communication platforms, performing actions like processing refunds.
What kind of cost savings and efficiency gains can we expect with Raya?
Customers typically experience a 95% reduction in support costs due to improved responsiveness and reduced need for large support teams.
How does Raya learn about our products and processes?
Training Raya is simple and requires minimal engineering; users provide documentation, allowing her to communicate in the brand's voice.
How does Uktob.ai ensure the security and privacy of our data?
Data is encrypted and complies with regulations, with rigorous security measures in place.
What happens when Raya encounters a query she can't handle?
Raya transfers complex queries to a human agent with full context of the conversation.
How quickly can we deploy Raya?
Basic deployment takes minutes; full customization may take a few additional days.
What makes Workforce by Uktob.ai unique in the market?
Uktob.ai offers not just chatbots but autonomous AI employees capable of complex interactions.
Can Raya handle multiple languages and accents?
Yes, Raya is capable of understanding all languages and particularly excels in Arabic dialects.
How does your analytics dashboard enhance our customer support strategy?
The AI-powered dashboard categorizes conversations, identifies trends, and suggests improvements for proactive support.
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