Netomi
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About
Netomi provides enterprise-grade conversational AI solutions designed to revolutionize customer experience. Their platform allows businesses to automatically resolve over 80% of routine customer service inquiries across various channels such as messaging, email, chat, and voice. With features like proactive customer care and seamless integration into existing systems, Netomi aims to enhance customer satisfaction, reduce resolution time, and lower support costs. Their 'Sanctioned Generative AI' approach ensures brand safety while employing advanced LLM technology to handle customer interactions effectively. Additionally, Netomi is committed to data privacy and compliance with multiple security certifications including SOC2 and GDPR.
Platform
Task
Features
• generative ai technology
• no-code platform
• real-time omnichannel intelligence
• supports multiple communication channels
• automated resolution of 80% of inquiries
• integration with existing customer contact systems
• proactive customer care
• data privacy compliance certifications
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