Birdie.ai
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About
Birdie.ai provides a feedback analytics platform designed for product teams. It helps companies uncover, understand, and quantify user friction and pain points, ultimately aiming to boost customer satisfaction and engagement. The platform centralizes customer feedback from various sources and automates the reporting of key metrics such as NPS and contact rates. It empowers teams to transform customer feedback into actionable insights to prioritize product improvements and enhance customer experience. Birdie.ai serves customer-centric companies globally and offers resources such as blogs and integration options to optimize customer feedback management.
Platform
Features
• centralizes customer feedback
• elevates customer experience programs
• transforms feedback into actionable insights
• granular, quantified insights
• automated voc metrics reporting
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