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[24]7.ai
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About
[24]7.ai is a leading provider of AI-powered customer experience (CX) solutions, leveraging over two decades of contact center expertise to deliver seamless customer interactions. The [24]7 Engagement Cloud serves as an omnichannel platform that enhances customer acquisition, engagement, agent empowerment, and workforce management. Offering services such as managed customer engagement and omnichannel CX management, [24]7.ai is dedicated to driving customer loyalty and satisfaction through innovative technology and human insights. Their comprehensive approach integrates AI tools to provide personalized support and enhance every stage of the customer journey.
Platform
Features
• generative ai capabilities
• workforce engagement management
• data-driven analytics and insights
• conversation automation
• managed customer engagement services
• end-to-end customer experience management
• ai-powered omnichannel cx platform
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