AI Tech Suite
AI Tech Suite
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Hostcomm

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About

Hostcomm provides a suite of AI-driven customer service solutions designed to enhance customer interactions through automation and advanced analytics. Their offerings include features like predictive dialing, AI customer service agents, remote visual assistance, and interaction analytics. With a focus on reliability and performance, Hostcomm leverages Amazon AWS cloud infrastructure to ensure high uptime and speed. Their technology minimizes manual processes, enabling agents to dedicate more time to customer inquiries while also providing PCI-DSS compliant payment solutions. Hostcomm caters to various industries and aims to innovate continuously in customer service technology.

Platform
Web
Keywords
ai customer servicepredictive dialerinteraction analyticscloud contact centreremote assistance
Task
customer service
Features

• predictive dialer

• secure payments

• agent assisted payments

• unified communications

• ivr payment solutions

• cx analytics & quality assurance

• interaction analytics

• cloud contact centre

• remote visual assistance

• ai customer service agent

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