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Cognigy.AI

Hiring (18 jobs)

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About

Cognigy.AI is an enterprise-grade AI platform that transforms customer service through conversational AI agents. These agents are pre-trained and available for various platforms including phone, chat, and agent assist, providing a seamless customer experience across channels. With features such as generative AI, knowledge management, and real-time language support, Cognigy.AI integrates with major contact center platforms and industries, enhancing engagement and operational efficiency. The platform empowers businesses to provide personalized and prompt customer service, while also supporting agents with AI-driven assistance. Cognigy has received significant funding to drive innovation in AI and customer service solutions.

Platform

Keywords

automation generative ai conversational ai ai agents customer service

Task

customer service

Features

• generative ai

• conversational ai agents

• omnichannel capabilities

• knowledge ai

• agent copilot support

• cross-channel customer journeys

• voice gateway

• ai agent manager

• real-time translation support

• low-code automation engine

Job Opportunities

Engineering Manager

Generative & conversational AI for customer service agents.

Remote Düsseldorf, DE

Generative & conversational AI for customer service agents.

Remote Düsseldorf, DE

Technical Writer

Generative & conversational AI for customer service agents.

Remote Düsseldorf, DE

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