AI Tech Suite

Heyday

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About

Heyday provides a comprehensive help center for users of its AI-based chatbot, offering extensive guidance on managing and optimizing FAQs, tracking chatbot performance, and integrating various communication channels such as Facebook Messenger, Instagram, WhatsApp, and more. The platform helps users efficiently set up chatbot features, manage conversations, and analyze customer insights, all while supporting multiple languages. Heyday's help center also includes best practices for team management and chat automation.

Platform

Keywords

analytics integration customer support ai chatbot faq builder

Task

Features

• multilingual support

• analytics for performance tracking

• conversation management

• faq builder

• chatbot training

• integration with multiple channels (e.g., facebook, whatsapp)

• customer rating system for feedback

• categories for faq organization

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