SearchUnify
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About
SearchUnify is a unified cognitive platform designed to transform customer support by providing enhanced information findability, real-time analytics, and intelligent applications for different enterprise functions. With a suite of tools including cognitive search, virtual assistants (SUVA), and knowledge management solutions (Knowbler), SearchUnify enhances self-service experiences, supports efficient case resolution, and ultimately improves customer satisfaction metrics. The platform integrates with various technologies like Salesforce, Zendesk, and SharePoint, offering advanced features to streamline support processes and maximize customer service ROI.
Platform
Task
Features
• security features
• search analytics
• llm integrations
• search tuning
• knowledge enabler (knowbler)
• virtual assistant (suva)
• cognitive search
FAQs
Does SearchUnify offer a free trial/demo environment to play with?
Yes, we offer a 7-day free trial with 2 content sources of your choice.
Is there any additional cost for adding a new content source in the future?
Adding a public content source is free of cost. However, if you want to add a new API-based content source, you can contact us for a quote.
Are there any paid support packages?
We offer free email support with a 24-hour turnaround time. Additional premium support packages are also available.
Pricing Plans
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