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Alterra.ai

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About

Alterra.ai provides AI assistants that utilize artificial neural networks to automatically answer customer inquiries regarding companies and their products. Their flagship product, Alterra Answers, facilitates immediate responses through various channels such as websites, apps, email, chat, and social platforms. It operates with an NLP Engine that translates natural language queries into formal computer queries, achieving exceptional accuracy rates. As a comprehensive solution, Alterra.ai caters to sales, customer support, and internal Q&A needs, ensuring a seamless engagement experience for businesses.

Platform
Web
Keywords
nlpcustomer supportai assistantsautomated responsesomnichannel
Task
answering queries
Features

• natural language understanding

• omnichannel support

• high accuracy in responses

• ai-powered customer assistance

• integration with live chat and customer service platforms

• automation of routine queries

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