Kodif
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About
Kodif is a Customer Support AI platform that automates ticket resolutions and empowers agents with AI tools. It streamlines support processes for faster, more efficient resolutions while maintaining a human touch. Kodif integrates with various customer service platforms, handling inquiries across multiple channels (web, email, mobile, text, chat). It offers personalized support solutions tailored to individual customer needs, identifying intent and sentiment to provide relevant responses. Kodif also offers analytics to monitor customer experience (CX) and measure automation success, providing insights into customer interactions. The platform is customizable by non-technical personnel and works with various support channels, offering different pricing plans (Basic, Professional, Enterprise) to suit businesses of various sizes.
Platform
Task
Features
• chat
• voice
• ai agent personas
• social media
• sms
• ai agent personas by customer scenario
• ai agent personas by channel
Pricing Plans
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