Mercury.ai
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About
Mercury.ai offers AI chatbots designed to enhance customer service efficiency and satisfaction. With a focus on solving 90% of common customer inquiries automatically, these chatbots provide immediate responses and seamlessly integrate into existing processes. They are customizable, trained on specific knowledge bases, and leverage generative AI for natural language interactions. Mercury.ai supports various industries including e-commerce, finance, and education, enabling effective self-service solutions and real-time customer support. The platform includes different pricing plans based on the number of chatbots and features. Additionally, it ensures data protection compliance and offers no-code integrations for users looking to implement professional chatbots without technical barriers.
Platform
Task
Features
• conversation analytics
• customizable chat widget
• no-code integrations
• multi-channel messaging
• multilingual chatbots
• live chat for service agents
• controlled dialog flows
• generative ai on your content
FAQs
Do WhatsApp incur additional costs?
Are there costs for chats?
Is support included in the license?
Does my business license include multiple bots?
What is the cost for seats for live chat agents?
What is the duration of the license term?
Pricing Plans
Starter
€99.00 / per month• 1 AI chatbot with 50 topics
• 1 messaging channel with unlimited chats
• 5 user accounts
Growth
€700.00 / per month• 1 AI chatbot with 175 topics
• 4 messaging channels with unlimited chats
• Unlimited user accounts
Premium
€2500.00 / per month• 1 AI chatbot with unlimited topics
• 8 messaging channels with unlimited chats
• Unlimited user accounts
Enterprise
Unknown Price• Multiple AI chatbots with unlimited topics
• Various channels
• Unlimited user accounts
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