Kommunicate
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About
Kommunicate is a powerful AI-powered customer service automation platform designed to enhance customer support for enterprises. By utilizing advanced chatbot technology, including generative AI and seamless human hand-off capabilities, it automates customer queries across various channels, leading to improved response times and reduced operational costs. The platform supports omnichannel messaging, integrates with existing customer service tech stacks, and helps businesses provide personalized experiences to their users. With features like multilingual support and comprehensive analytics, Kommunicate empowers companies to deliver exceptional customer service efficiently by automating more than 80% of queries.
Platform
Task
Features
• multilingual support
• no-code chatbot builder
• omnichannel messaging
• robust analytics and reporting capabilities
• generative ai-powered chatbot
• integration with existing services
• seamless human hand-off
FAQs
Does Kommunicate support generative AI features?
Yes, the Kommunicate AI chatbot is powered by OpenAI's GPT 3.5 and GPT 4 to provide accurate responses.
Where can I integrate the Kommunicate chatbot?
You can deploy the Kommunicate AI chatbot on websites, mobile apps, and platforms such as WhatsApp, Facebook Messenger, and more.
Can I integrate Kommunicate with ticketing CRM?
Yes, it integrates with platforms like Zendesk, Freshdesk, Salesforce, and Helpscout.
Can the Kommunicate AI chatbot handle queries in multiple languages?
Yes, the chatbot supports over 100 languages including Spanish and Arabic.
How can I train the Kommunicate AI chatbot using my own data?
You can train the bot using URLs, help center articles, and documents.
Pricing Plans
Lite
USD100.00 / per month• Generative AI
• Websites and e-commerce
• Bot to human hand-off
• Live Chat widget
• Basic reports
Advanced
USD200.00 / per month• Multilingual bots
• Ready to use bot templates
• Bot & agent analytics
• Omnichannel support
Scale
USD400.00 / per month• Self-learning AI
• Auto-resolve
• Custom Integrations
• Advanced intent analytics
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