Gupshup
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About
Gupshup is a leading conversational engagement platform that provides businesses with tools to engage customers via chat on various channels including SMS, WhatsApp, Instagram, and more. It offers features such as Bot Studio for building customized chatbots, Campaign Manager for targeted advertising, and Agent Assist for providing customer support. Gupshup emphasizes the use of AI to create personalized conversations and enhance customer experience while ensuring enterprise-grade security for data privacy. With an extensive infrastructure for omnichannel messaging, Gupshup supports various industries including BFSI, healthcare, retail, and more, making it a versatile choice for businesses looking to implement conversational strategies in their operations.
Platform
Features
• enterprise-grade security
• omnichannel messaging
• supports various industries
• personalized customer interactions
• agent assist
• bot studio
• campaign manager
• multi-channel rich media communication
• integration capabilities with various crms
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