Impel
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About
Impel is a comprehensive AI-powered customer lifecycle management platform specifically designed for the automotive retail industry. It facilitates enhanced customer experiences across various touchpoints, from initial vehicle searches to service scheduling, ensuring personalized engagement throughout the customer journey. With advanced AI functionalities like conversational support, imaging enhancements, and merchandising tools, Impel empowers auto retailers of all sizes to optimize their operations and improve revenue outcomes. The platform integrates seamlessly with existing systems, adheres to industry regulations, and adapts to the specific needs of automotive businesses.
Platform
Features
• gdpr and ccpa compliance
• ai-powered customer lifecycle management
• sales ai copilot
• service ai
• chat ai for 24/7 support
• 360° walkarounds®
• ai image enhancement and cloning
• enterprise developer cloud
• deep integrations with crm and dms
• customizable optimization layer
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