Re:amaze
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About
Re:amaze offers a comprehensive customer service and helpdesk solution for online businesses, featuring live chat, chatbots, automated messaging, and a shared inbox to manage customer interactions efficiently. The platform also includes tools for managing multiple businesses, real-time customer monitoring, customizable FAQs, and integrations with various applications. With a focus on automating workflows and leveraging AI for improved customer interactions, Re:amaze aims to enhance the overall customer service experience.
Platform
Task
Features
• live chat
• automated messaging
• custom chatbots
• shared inbox helpdesk
• push notification campaigns
• real-time customer monitoring
• customizable faq center
• status page notifications
• multi-brand support
• mobile application for ios and android
FAQs
How does the 14-day free trial work?
After you signup you get access to all the features in Re:amaze. You'll be up and running in under 5 minutes and you can play with it to your heart's content. You will not be billed unless you choose to continue with us.
Do I have to sign a contract?
No. You pay for Re:amaze month-to-month and you can cancel at any time. There are no cancellation fees or other nasty pitfalls awaiting.
Do I have to install anything to use Re:amaze?
No. You and your whole team can access Re:amaze 24/7 from any computer or mobile device with a modern browser.
Pricing Plans
Basic
USD29.00 / per Team Member per Month• Unlimited Email Inboxes
• Live Chat
• Social Media Channels
• Public/Internal FAQ
• Workflow Automation (Macros)
• Response Templates
• Website Integration
• Chatbots
• Cues (Proactive Messages)
• Basic Reporting
• Customer Intents
Pro
USD49.00 / per Team Member per Month• All of the features in Basic
• Manage Multiple Brands in one Account
• Live View of Site Visitors
• Advanced Reporting
• SMS and Voice Channels
• Custom Hosted Domain
• Customizable Email Appearance
• Status Page
Plus
USD69.00 / per Team Member per Month• All of the features in Pro
• Peek (Live Screensharing)
• Departments (Staff Groups)
• Staff Performance Reporting
• Staff Shifts and Vacation Days
• Customizable Staff Roles
• Customer Satisfaction Ratings
• In-Chat Video Calls
• Optional Classic Chat Mode *
• FAQ Article Edit History
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