Jonbonae
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About
Jonbonae is an AI-powered email support platform designed to improve customer support communication through efficient and accurate responses. Users can get started quickly, with no credit card or account required, offering features like auto-sync of website data to provide timely and accurate responses. The tool allows customization of email templates, integrates with multiple email providers, and provides a range of pricing plans to accommodate various needs, starting from a free tier for hobby projects to enterprise solutions with dedicated support. Jonbonae aims to enhance email interactions across business communications while ensuring compliance with major data privacy laws.
Platform
Task
Features
• integration with popular email providers
• ai-enhanced customer support
• email template customization
• automatic syncing of website information
• gdpr, pdpa, ccpa compliant
FAQs
When is my billing cycle?
We charge upfront based on the day you sign up. If you sign up on the 15th, you will be charged on the 15th of every month. If you sign up on the 31st, you will be charged on the 31st of every month. Additional charges will be prorated.
How will I be notified if I'm reaching my plan limits?
You will be notified by email if you approach your plan limits.
What are the differences in support options between plans?
All premium plans have access to our support team. Sandbox users are not yet eligible for support. Pro and Maverick users have access to our support team via email and phone. Enterprise users have access to our support team via email, phone, and Slack with SLA's available on request.
Explain your data retention policy between plans and how does it pertain to security?
We don't store data for a very long time due to user privacy. We are seeking SOC 1 compliance right now. Inquire by emailing security@jonbonae.com.
How are payments processed?
We use Stripe to process payments. We do not store your card information, nor do we share payment data with any other third parties.
Pricing Plans
Sandbox
Free Plan• Limit of 1 project
• 1875 Tokens per project
• 25 Responses included
• No setup or hidden fees
• Publicly accessible dashboard
Pro
USD10.00 / per month• 10,000 Tokens per project
• 300 Responses included
• Additional $10 per 100 following
• Custom email domain
• Privacy toggle
Maverick
USD78.00 / per month• 1,000,000 Tokens per project
• 1000 Responses included
• Additional $10 per 100 following
• Updated model weekly
• Slack Support
Enterprise
USD78.00 / per month• Dedicated IPs
• Support Manager + SLA
• Advanced data storage
• Unlimited replies and page chunk embeddings
• Private Slack channel for 24/7 support
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