Cognigy
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About
Cognigy provides AI-driven customer service solutions leveraging generative and conversational AI technologies. Their platform, Cognigy.AI, offers fully pre-trained AI agents designed to enhance customer engagement through multiple channels, such as phone, chat, and messaging. Businesses can integrate these AI agents into existing systems and benefit from low-code automation capabilities. Cognigy's offerings include speech recognition, natural language understanding (NLU), multimodal customer experiences, and comprehensive analytics. They are recognized as leaders in the conversational AI space, serving various industries and integrating with top contact center platforms. Cognigy's mission is to empower enterprises with innovative AI solutions that deliver personalized, responsive customer service while optimizing operational efficiency.
Platform
Task
Features
• omnichannel support
• generative ai technology
• real-time analytics and reporting
• support for over 100 languages
• low-code automation engine
• pre-trained ai skills integration
• agent assist capabilities
• intelligent ivr and smart self-service
• multimodal customer experience
• enterprise-ready large language models
• turnkey voice connectivity to contact centers
• ai agents for chat and messaging
• ai agents for phone and voice
Job Opportunities
Generative AI-powered customer service agents for businesses.
Benefits:
Generative AI-powered customer service agents for businesses.
Benefits:
Generative AI-powered customer service agents for businesses.
Benefits:
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