Inline Help
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About
Inline Help is a SaaS platform designed to enhance the user experience within software applications by providing real-time, contextual assistance. It offers tools like Explain This, in-app tooltips, a chatbot, and a knowledge base, allowing users to access relevant support content as they navigate. This service is particularly useful for boosting product adoption and reducing the number of support tickets. With its no-code integration, businesses can implement these features quickly, making customer self-service easy and efficient.
Platform
Task
Features
• no-code integration
• chatbot integration
• knowledge base access
• contextual help
• real-time customer assistance
• ai-powered tooltips
• multilingual support (seven languages)
• proactive user support
FAQs
What is Inline Help?
Inline Help is a Software as a Service (SaaS) platform offering real-time, contextual assistance within software applications, improving user engagement and reducing learning curves.
What is a Site?
One Site is sufficient to represent your application, accommodating a multi-tenant setup across multiple domains.
What security measures are in place?
Inline Help prioritizes security and is ISO 27001 certified, ensuring robust security protocols and data protection for its clients.
Who Built Inline Help and Why?
Inline Help was created by Inline Manual, focusing on enhancing user experiences in applications, providing immediate assistance to improve user journeys.
Pricing Plans
Essentials
USD97.00 / per site per month• Up to 250 content pages
• Explain this
• Tooltips
• Chatbot
• Knowledge base
• Ticket form
• OpenAI GPT-4
• 5k Messages credit (+$50/1k messages)
• 1 Seat
• Email support
Growth
USD247.00 / per site per month• Up to 500 content pages
• Explain this
• Tooltips
• Chatbot
• Knowledge base
• Ticket form
• Help Desk Ticket response
• OpenAI GPT-4
• 10k Messages credit (+$50/1k messages)
• 3 Seats (+$10/seat)
• No Inline Help branding
• Email support
Enterprise
Unknown Price• Custom content pages
• Explain this
• Tooltips
• Chatbot
• Knowledge base
• Ticket form
• Help Desk Ticket response
• OpenAI GPT-4
• Custom Messages credit
• Custom Sources
• Custom Seats
• No Inline Help branding
• Security Reviews
• Dedicated support
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