Command AI
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About
Command AI is an AI-powered user assistance platform designed to help product, marketing, and customer teams improve user onboarding, conversion, and retention. It offers two main features: AI-Guided Nudges for product and growth teams, and AI Support Agent (Copilot) for support and CX teams. Nudges include features like personalized prompts, product tours, surveys, announcements, checklists, and in-app help. Copilot goes beyond basic chatbots, offering generative-first responses with hallucination management, API integrations for actions, and co-browsing capabilities. Command AI emphasizes non-annoying user assistance and provides a variety of features for proactive and responsive assistance. The platform offers different pricing plans catering to various team sizes and needs, from Starter to Enterprise.
Platform
Task
Features
• surveys
• ai-guided nudges
• ai support agent
• checklists
• announcements
• personalized nudges
• helphub (personalized help repo, in-product)
• product tours
Pricing Plans
Starter
Unknown Price• 1 source for training
• 200 source docs
• 3 Workflows
• 3 APIs
• Handoff to human chat
• "Powered By" branding
Growth
Unknown Price• 2 sources for training
• 500 source docs
• 10 Workflows
• 10 APIs
• Seamless human handoff
• Hallucination auditing (X-ray)
• System prompt override
• Model selection
• Multi-language
Enterprise
Unknown Price• Unlimited sources
• Unlimited source content
• Unlimited Workflows
• Unlimited APIs
• Seamless human handoff
• Hallucination auditing (X-ray)
• Adv. system prompt override
• Model selection
• Multi-language
• Unlimited seats
Job Opportunities
Software Engineer
AI-powered user assistance platform for product, marketing, and customer teams, offering AI-guided nudges and an AI support agent (Copilot) to improve user experience and reduce customer churn.
Benefits:
Tools to help you work
Learning and development stipend
Annual stipend to use towards any services or purchases that will make your life easier
Work remote or in San Francisco
Best-in-class healthcare for employees and dependents. Includes vision and dental
Show more details
Senior Software Engineer
AI-powered user assistance platform for product, marketing, and customer teams, offering AI-guided nudges and an AI support agent (Copilot) to improve user experience and reduce customer churn.
Benefits:
Tools to help you work
Learning and development stipend
Annual stipend to use towards any services or purchases that will make your life easier
Work remote or in San Francisco
Best-in-class healthcare for employees and dependents. Includes vision and dental
Show more details
QA Engineer
AI-powered user assistance platform for product, marketing, and customer teams, offering AI-guided nudges and an AI support agent (Copilot) to improve user experience and reduce customer churn.
Benefits:
Tools to help you work
Learning and development stipend
Annual stipend to use towards any services or purchases that will make your life easier
Work remote or in San Francisco
Best-in-class healthcare for employees and dependents. Includes vision and dental
Show more details
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