AgentsForce
Click to visit website
About
AgentsForce is an innovative AI solution that effectively resolves up to 70% of customer support tickets with an impressive 99.8% accuracy rate. Developed by experts from Alibaba and Google, this tool mimics the capabilities of human agents to access historical data, consult help center articles, and take the necessary actions to resolve customer issues. Users have reported a 67% reduction in cost per ticket and a significant improvement in resolution rates, achieving a remarkable 75% resolution in just 3 weeks. AgentsForce features enterprise-grade security, including PII masking, ensuring sensitive data stays secure while remaining SOC 2 compliant and GDPR ready. The pricing includes scalable success-based plans designed to maximize value, with a money-back guarantee if resolution objectives are not met within the first 90 days.
Platform
Features
• enterprise-grade security
• multi-channel support
• custom dashboards
• soc 2 compliant
• high resolution rate
• explainable ai reasoning
• smart routing and escalation
FAQs
What counts as a resolved ticket?
A ticket that has been fully addressed according to your standards, with no further actions needed from your team, and has not been reopened for 24 hours.
What does the Money Back Guarantee mean?
Our Money Back Guarantee means that for the first 90 days, we'll set specific goals for resolution rates and reducing errors. If our AI agent doesn't meet these goals, you'll receive a full refund.
Did you really reach 99.8% accuracy in production?
Yes, we have built a series of AI tools to detect and prevent inaccuracies, ensuring high performance.
How do you protect customers' data?
We have SOC 2 type II compliance and are GDPR ready. Additionally, our enterprise package offers PII masking, stripping PII from messages before they reach AgentsForce.
Pricing Plans
Professional
USD4990.00 / per month• Up to 4,000 resolved tickets per month
• AI agent actions with low-code studio
• AI powered QA based on CustomerGPT
• Multi-agent workflows
• Dedicated AI engineer for onboarding
Enterprise
Unknown Price• Unlimited resolved tickets per month
• 90-day resolution rate guarantee
• RPA for AI browser automation
• AI Vision for documents and images
• 67% reduction in cost per ticket
• 3X improvement in resolution rates
Average Rating: 0.0
Average Rating: 0.0
5 Stars:
0 Ratings
4 Stars:
0 Ratings
3 Stars:
0 Ratings
2 Stars:
0 Ratings
1 Star:
0 Ratings
User Ratings
No ratings available.
Sign In to Rate this Tool
Alternatives
Easy Ticket AI
Speed up Zendesk ticket resolution with AI tools for drafting replies, analysis, and support.
View DetailsRelated Tools
Connect The Dots
Build and manage professional relationships using AI to enhance networking and warm introductions.
View Details
Project Us
An AI system aimed at enhancing self-awareness and communication skills for personal growth.
View Details
QuickReply.ai
WhatsApp marketing solution for eCommerce businesses to enhance customer engagement.
View Details
Weni
A customer experience platform integrating AI for enhancing sales and support via WhatsApp and other channels.
View DetailsFeatured Tools
TiramAi
Create user personas and user stories quickly with TiramAi's AI-powered solutions.
View Details
Dezyn
Interactive architectural diagram tool with AI-powered features for flowcharts and cloud architectures.
View Details
SayIntentions.AI
The Future of AI for Aviation Simulation. Experience Immersion Like Never Before! - AI Air Traffic Control - AI CabinCrews - AI TourGuides - AI Mentors
View Details
AI Math Solver
A powerful AI tool for solving complex math problems with step-by-step explanations and support for photo upload.
View Details
Sherloq
A collaborative SQL management platform for data teams, enabling efficient query sharing and organization.
View Details
AutoKT
Automate and enhance your documentation with AI-driven solutions for knowledge transfer.
View Details