Converso
Click to visit website
About
Converso is an omnichannel AI-powered helpdesk designed to improve customer support by integrating AI agents across various communication platforms. It helps businesses automate first-line customer support, reducing agent workload by up to 50% while enhancing service quality. Users can deploy AI agents on channels like WhatsApp, SMS, and webchat, allowing seamless integration with human agents for complex queries. The platform ensures fast and accurate responses by training agents on specific company data, maintaining a shared team inbox for collaboration, and offering automation for workflows. Converso aims to enhance the productivity of helpdesk teams and provide a better customer experience through intelligent solutions.
Platform
Task
Features
• automated workflows using voiceflow
• ability to train ai agents on specific data
• fast, accurate responses using company knowledge base
• shared team inbox for collaboration
• seamless transfer to human agents
• automation of first-line support
• omnichannel support (whatsapp, sms, webchat)
• ai-powered helpdesk
FAQs
What does Converso do?
Converso is an AI-powered helpdesk that connects a custom AI Agent with a shared team inbox for automating customer support.
Why is Converso different?
Converso allows businesses to leverage AI easily by creating personalized agents trained on their data for better customer engagement.
Which platforms does Converso integrate with?
Converso integrates with Voiceflow and OpenAI, allowing deployment of AI across multiple channels.
What is an AI Agent?
An AI Agent, like a chatbot, is trained on business-specific data to provide accurate answers and assist with tasks.
What's your story?
Converso began to help businesses enhance customer engagement, focusing on mobile messaging integration and now aims to embed AI in communications.
Average Rating: 0.0
Average Rating: 0.0
5 Stars:
0 Ratings
4 Stars:
0 Ratings
3 Stars:
0 Ratings
2 Stars:
0 Ratings
1 Star:
0 Ratings
User Ratings
No ratings available.
Sign In to Rate this Tool
Alternatives
CoSupport AI
Generative AI for Customer Support teams, automating up to 100% of requests.
View Details
Oscar Chat
AI-powered messaging widgets and plugins for enhanced customer support and lead generation.
View DetailsRelated Tools
OmniBot
A versatile conversational AI and automation platform designed for scalable voice assistants and chatbots.
View Details
mbue Change Control+
Automate architectural review with AI-based quality control tools to enhance accuracy and efficiency.
View Details
Featured Tools
TiramAi
Create user personas and user stories quickly with TiramAi's AI-powered solutions.
View Details
Dezyn
Interactive architectural diagram tool with AI-powered features for flowcharts and cloud architectures.
View Details
SayIntentions.AI
The Future of AI for Aviation Simulation. Experience Immersion Like Never Before! - AI Air Traffic Control - AI CabinCrews - AI TourGuides - AI Mentors
View Details
AI Math Solver
A powerful AI tool for solving complex math problems with step-by-step explanations and support for photo upload.
View Details
Sherloq
A collaborative SQL management platform for data teams, enabling efficient query sharing and organization.
View Details
AutoKT
Automate and enhance your documentation with AI-driven solutions for knowledge transfer.
View Details