Spokk
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About
Spokk is a customer feedback application that enables businesses to collect, manage, and utilize customer feedback, reviews, and testimonials effectively. It provides businesses with one link to gather feedback and transform private comments into public reviews using AI-generated content. With features that allow two-way communication with contacts, feedback management, and exporting contact data, Spokk enhances customer relationships. The platform encourages engagement by sending coupon codes and incentives, thus converting negative experiences into positive outcomes. The founder's motivation stems from a personal encounter with poor customer service and aims to bridge the communication gap between customers and businesses. This easy-to-set-up tool caters to various business types, making it a suitable solution for enhancing customer loyalty and satisfaction.
Platform
Features
• send coupon codes to customers
• export contacts as csv
• manage and reply to feedback
• ai generated review transformation
• collect customer feedback
FAQs
What is Spokk?
Spokk is a customer feedback application designed to help businesses collect, manage, and respond to customer feedback effectively.
How can Spokk help my business?
Spokk helps businesses improve customer satisfaction by gathering insights, enabling engagement through feedback, and boosting public reviews.
Can Spokk integrate with other platforms?
Is Spokk suitable for all types of businesses?
Yes, Spokk is designed to cater to various types of businesses.
What languages are supported?
Can Spokk be custom-labeled?
On what public review platforms can my customers post their reviews?
Pricing Plans
Free
Free Plan• Collect customer feedback
• Manage reviews
• Two-way messaging
• Feedback loop management
• Export contacts as CSV
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