Zelta AI
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About
Zelta AI transforms raw customer conversations from various sources like call recordings, support tickets, and reviews into actionable insights in a matter of minutes. It serves product teams, marketing teams, and customer success teams by identifying pain points, feature requests, and competitor intelligence automatically. Zelta integrates with over 150 platforms including Gong, Zoom, and Intercom, allowing teams to sync and analyze customer feedback effortlessly. By leveraging advanced AI capabilities, Zelta enables organizations to validate product opportunities, understand customer needs by segment, and build product roadmaps aligned with revenue goals. With a focus on privacy and security, it adheres to SOC 2 standards and GDPR commitments.
Platform
Features
• automated report generation
• ai-powered analysis of customer conversations
• integration with 150+ platforms
• identification of pain points and feature requests
• segmentation of customer needs
• support for various data formats, including csv
• privacy and data security commitment
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