Zelta AI
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About
Zelta AI is a customer feedback intelligence platform that helps product and marketing teams understand their customers' needs by analyzing data from various sources such as call recordings, emails, support tickets, reviews, and surveys. It uses AI to identify pain points, feature requests, and competitor intelligence, allowing teams to build roadmaps aligned with customer needs and revenue. Zelta integrates with various platforms including Gong, Zoom, Intercom, Salesforce, and HubSpot. It provides several report templates, such as Win/Loss, Persona Analysis, and Churn Reports to analyze data efficiently. Zelta also helps identify market positioning, feature gaps, and emerging competitors.
Platform
Features
• ai-powered customer intelligence
• win/loss analysis reports template reports for powerful analyses on demand
• builds roadmaps aligned to revenue
• validates product opportunities
• segments data by customer verticals and cohorts
• syncs data from 150+ sources
• identifies insights on autopilot
• consolidates customer insights from 150+ sources
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