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Haptik

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About

Haptik offers a comprehensive platform for leveraging generative AI to enhance customer experience, streamline business operations, and provide self-serve support. It includes solutions tailored for different industries and incorporates channels like WhatsApp, Facebook Messenger, and Instagram. Haptik aims to deliver measurable outcomes for enterprises through intelligent conversational agents, analytics, and integration capabilities to optimize costs, reduce time-to-value, and increase customer satisfaction. Trusted by over 500 leading brands, it promises a strategic AI roadmap and ongoing support for both deployment and performance monitoring.

Platform
Web
Keywords
generative aiconversational aicustomer experiencebusiness solutionsself-serve support
Task
customer support
Features

• user behavior analysis

• conversation studio

• generative ai web q&a

• self-serve support

• gen ai sales assistant

• conversational buying guidance

• smart agent chat

• intelligent analytics

• low code builder

Social Media

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