User Evaluation
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About
User Evaluation is an AI-powered platform that streamlines customer insights generation through comprehensive analysis tools. With features like AI-curated user interviews, robust transcription in 57+ languages, and the ability to generate instant AI insights from various data formats (audio, video, text, CSV), it offers a powerful solution for understanding customer behavior. Users can organize insights via a Kanban board, create AI-generated reports and presentations, and apply sentiment analysis. The platform prioritizes data security and does not use customer data for training AI models. It includes a variety of integration options to unify tools and teams efficiently.
Platform
Features
• sentiment analysis
• ai-generated reports and presentations
• advanced ai models
• collaboration features with shareable links
• automated meeting recording and transcription
• kanban board for organized insights
• extract information across multiple files
• generate insights in seconds with sources
• robust transcription solution for 57+ languages
• ai-curated user interviews
FAQs
Is there a free option available?
Yes, you can try most features of User Evaluation free of cost for a small project with 1-2 sessions.
Can I change my plan later?
Of course. Our pricing scales with your company.
What is your cancellation policy?
You can cancel your subscription whenever you like, but we do not offer refunds for a billing period you’ve already paid for.
How often do I need to pay?
You will be billed monthly or annually depending on your subscription plan.
What are AI Insights?
AI insights are automatically generated for each customer conversation you upload (video, audio, text or CSV).
What is AI Chat?
User Evaluation's AI Chat lets you utilize an AI assistant for analysis of customer conversations.
Are there any setup fees?
No, there are no setup fees.
Pricing Plans
Free
Free Plan• 1 project with 2 file uploads
• 3 hours of transcription total
• Limit on AI model usage
• Limited AI insights
• Single Collection
• Clips for audio and video files
• 1 GB of storage
Basic
USD19.00 / per month• Everything in Free
• GPT-4, Claude 3 and other advanced AI models
• 5 projects with 2 files at max
• 5 transcription hours per month
• Unlimited AI Insights for each project
• Sentiment analysis
• Collections for each project
• Unlimited AI Chat
• Unlimited AI Reports & Presentations
• AI Tags
• 2 GB of storage
Standard
USD49.00 / per month• Everything in Basic
• Unlimited projects
• 15 hours of transcription per month
• Meeting Notetaker for Google Meet, Microsoft Teams and Zoom
• Unlimited AI insights
• Unlimited Collections
• Unlimited AI Chat
• Unlimited AI Reports & Presentations
• Export & Share
• 25 GB of storage
Plus
USD99.00 / per month• Everything in Standard
• 5 team members
• 50 transcription hours per month
• Advanced AI models
• White-labelling
• Third-party integrations
• Priority support
• Ability to add more team members
• 1 TB of storage
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