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AI Tech Suite
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Deskflow

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About

Deskflow is an employee experience platform designed to improve productivity and reduce employee churn. It is powered by AI, integrating with internal knowledge bases, HRIS, and ITSM systems to handle repetitive help desk tasks significantly faster. The AI tool, named Alfred, offers human-like automated responses to common queries, reduces response times, and effectively manages ticket creation and assignment, allowing HR and IT teams to focus on more critical tasks. Deskflow claims to save up to 90% of the time spent on employee communication, decrease issue resolution time by 50%, and unlock essential information access with a 90% improvement.

Platform
Web
Keywords
ai assistantemployee experiencehr automationproductivity improvementit support
Task
hr automation
Features

• reduces response time and increases efficiency

• auto-creates and assigns tickets to agents

• human-level communication with over 100k automated responses

• integrates with internal knowledge bases, hris, and itsm

• automates hr and it support

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