Lara AI
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About
Lara AI is an AI-powered HR platform that helps companies improve employee experience, automate tasks, and reduce employee turnover. It offers features like employee experience measurement, personalized communications, automated support, real-time engagement metrics, predictive analytics, and automated onboarding. The platform integrates with various communication tools like Slack, Microsoft Teams, Google Chat, and WhatsApp. Lara AI provides valuable people analytics in real time, helping HR teams improve productivity and efficiency. It also automatically answers employee frequently asked questions and manages support requests.
Platform
Keywords
Task
Features
• predictive analytics
• ai-powered chatbot
• automated onboarding
• employee experience measurement
• real-time engagement metrics
• automated support
• reduced employee turnover
• personalized communications
Job Opportunities
Customer Success Manager
AI-powered HR platform for employee experience, communication, and support automation. Reduces turnover and increases HR efficiency.
Experience Requirements:
1+ year experience in a customer-facing role (ideally with B2B SaaS product)
Other Requirements:
Strong communication and relationship-building skills
Analytical skills
Ability to learn new technologies and products easily
Ability to work collaboratively in a flexible and dynamic team environment
Responsibilities:
Guarantee customer satisfaction and meet deadlines
Prepare and present monthly/quarterly business reviews to clients
Track and analyze client needs/errors
Maintain fluid communication with clients
Drive adoption of Lara AI features and functions
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Customer Support
AI-powered HR platform for employee experience, communication, and support automation. Reduces turnover and increases HR efficiency.
Other Requirements:
Ability to learn new technologies and products easily
Proficiency in Excel and Google Spreadsheet
Ability to work collaboratively in a flexible and dynamic team environment
Responsibilities:
Perform configurations in the Lara AI platform
Guarantee the correct configuration and delivery to clients
Track and analyze client issues
Measure and report internal KPIs
Work closely with product and technology teams to analyze feasibility of technical requirements
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