Richpanel
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About
Richpanel is an AI-powered customer service platform tailored for e-commerce businesses, integrating seamlessly with multiple applications to enhance customer support. It features a user-friendly self-service portal, automates routine tasks, and significantly increases the productivity of support teams by allowing agents to manage inquiries across various channels including email, social media, and live chat from a single interface. With integration capabilities for platforms like Zendesk, Salesforce, and Gorgias, Richpanel aims to streamline customer support while reducing ticket volumes and response times. Backed by AI, it helps businesses enhance customer trust and facilitate quick resolutions, making it easier to deliver quality support at scale. Richpanel is currently used by over 2,000 brands and is continually evolving with features like automated replies and reporting tools.
Platform
Task
Features
• custom workflows
• integration with multiple platforms
• reporting & analytics
• self-service portal
• automations
• ai-assisted replies
FAQs
What exactly does 'AI-Powered' support mean?
'AI-Powered' support combines AI and human elements to provide high-quality service at scale, automating routine tasks and generating context-aware replies.
How many tickets are included in each plan?
All Richpanel plans come with unlimited tickets and automations.
Can I switch plans at any time?
Yes, plan changes can be made at the end of your current billing term.
What happens if I exceed my plan's limits?
Add or remove seats for Help Desk plans, and move up to the next tier for Self-Service plans based on order volumes.
Can I get a demo of the platform before I decide?
Yes, you can request a personalized demo with a product specialist.
Pricing Plans
Pro
USD600.00 / per month• 10,000 orders/month
• Lite onboarding
• Named success manager
• Self-service on SMS
• Subscriptions management
Job Opportunities
AI-powered customer service platform designed for e-commerce.
AI-powered customer service platform designed for e-commerce.
AI-powered customer service platform designed for e-commerce.
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