Markprompt
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About
Markprompt provides a comprehensive AI infrastructure aimed at enhancing customer support experiences. It facilitates the integration of company data to create AI-native support tools that go beyond chatbot functionalities. The platform includes various features such as data syncing, ticket deflection, performance monitoring, workflow orchestration, and tools for proactive knowledge management. Markprompt supports integration with several tools including Salesforce, Zendesk, and Slack, ensuring that support teams can leverage AI to improve customer interactions while retaining human touch. With a focus on security and compliance, it offers features suited for enterprise needs, and is backed by notable investors and founders from leading tech companies.
Platform
Task
Features
• performance monitoring
• automated content generation
• knowledge management
• workflow orchestration
• insights and reporting
• bring-your-own-model
• ticket deflector
• data sync
• triaging and routing
• integrations with tools like salesforce, zendesk, slack
Job Opportunities
AI infrastructure for customer support, enabling advanced customer interactions.
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