Education Requirements:

• With desired skills

Experience Requirements:

• 1-2 years

Benefits:

• Flexible Work Hours

• Remote Work

• Full Benefits from Day One

• Winter Holiday Shutdown

• Three Weeks Vacation

Benefits:

• Flexible Work Hours

• Remote Work

• Full Benefits from Day One

• Winter Holiday Shutdown

• Three Weeks Vacation

Benefits:

• Competitive salary

• Equity in a growing company

• 401K retirement plan

• 100% healthcare for family

• Events & celebrations

Benefits:

• Medical, dental, and vision benefits for you and your dependent(s)

• Unlimited PTO

• 401(k)

• Paid family leave

• Ground floor opportunity as an early member of the team

Experience Requirements:

• 2+ Years of experience in GRC or Risk Advisory, risk management, compliance, or audit

• Interest in supporting sales and commercial business development efforts

• Strong empathy for customers and passion for revenue growth

Other Requirements:

• Great people skills – ability to quickly understand your audience and tailor the right message to them

• Ability to collaborate and communicate effectively along with balance the needs of the Secureframe team and our customers

• Ability to manage multiple accounts/priorities at a time with attention to detail

• Autonomous worker with an ownership mindset who is action-oriented, organized, and meticulous

• Passion and ability to work well in a fast-paced, rapidly changing environment

Responsibilities:

• Own customer relationships post-sale which includes adoption, ensuring satisfaction, and renewals

• Know the product inside and out so you can manage customer activities including onboarding, training, and growth

• Become an expert in SOC 2, ISO 27001, HIPAA, and other forms of compliance

• Set-up recurring customer syncs to discuss progress towards goals, opportunities to leverage the platform, and gather any relevant feedback

• Deliver on key success metrics such as NPS and CSAT along with achieving internal team goals

Benefits:

• Autonomous working environment

• Flexible work hours

• Competitive salary and equity

• Home office set-up stipend

• Health, dental, vision and life insurance

Experience Requirements:

• 7-12 years

Responsibilities:

• Provide leadership and accountability for the overall service delivery of the 24x7 L1, L2, and L3 cloud operation engineers/support team.

• Manage strong client relationships and execute smooth stakeholder management.

• Task allocation and tracking mechanism with a combination of ITSM and Agile tools for both service delivery and sprint completions.

• Understands AWS or Azure services and should have good knowledge of cloud services like compute services, load balancing, storage, security services etc.

• Should have handled or been a part of infrastructure audits like ISO, SOC, PCI, AWS audits etc.

Experience Requirements:

• 10+ years of experience in data architecture, business intelligence, or a related field

• Proven experience in data modeling concepts, ETL processes, and data quality principles

• Proven experience in designing and implementing financial and operational data solutions and Business Intelligence tools

• Excellent SQL querying skills - ready to mentor junior analysts in SQL optimization and best practices

• Ability to translate complex technical concepts into clear, concise language for business stakeholders

Other Requirements:

• Strong communication, collaboration, and interpersonal skills

• Experience working in a fast-paced with startup mentality: nimble, able to navigate ambiguity

Responsibilities:

• Lead the design, development, and implementation of a robust and scalable data architecture for the Business Operations organization.

• Develop and maintain data models, ETL (Extract, Transform, Load) processes, and data quality standards.

• Work collaboratively with IT/Engineering teams to ensure the efficient integration of data systems.

• Oversee the selection, implementation, and management of BI tools and technologies.

• Lead the creation and maintenance of reports, dashboards, and other data visualization that surface operational insights and recommendations that aim to continuously improve our business process efficiency, Product Line P&Ls and Functional KPIs

Benefits:

• Health Care Plan

• Retirement Plan

• Life Insurance

• Paid Time Off

• Family Leave (Maternity, Paternity)Short Term & Long Term DisabilityTraining & DevelopmentWork From HomeFree Food & SnacksWellness ResourcesStock Option Plan

Other Requirements:

• Communication (written and verbal)

• Customer service

• Problem-solving

• Product knowledge

• Basic computer skills

• Time management

• Strong verbal and written communication skills in English

• Friendly and professional approach when interacting with customers

• Basic computer skills and a reliable internet connection for remote work

• Ability to work independently and manage time efficiently

• Commitment to providing excellent customer service and meeting customer needs

• Flexibility to work various shifts, including evenings and weekends as required

Responsibilities:

• Communicate directly with customers through phone, email, and live chat to address inquiries and provide exceptional support.

• Offer accurate information about our products and services, guiding customers through their purchase decisions.

• Handle customer complaints with professionalism and empathy, ensuring a positive customer experience.

• Document customer interactions accurately for quality assurance and future reference.

• Participate in training sessions to build your knowledge and skills in customer service .Collaborate with team members to uphold high standards of service delivery

Benefits:

• Hourly rate ranges from $25 to $30, depending on experience.

• Opportunities for career advancement

• Dynamic and collaborative work environment

• Remote work option available

• Supportive team culture focused on success and growth

Education Requirements:

• High school diploma or equivalent; further education in a related field is a plus

Experience Requirements:

• Previous experience in customer service or a related field is preferred

Other Requirements:

• communication skills

• problem-solving skills

• customer service

• CRM systems

• customer service software

• attention to detail

• handling stressful situations

• Strong verbal and written communication skills

• Proficient in using customer service software and CRM systems

• Ability to handle stressful situations and remain calm while resolving customer issues

• Strong problem-solving skills and attention to detail

• Team player with a positive attitude and a willingness to help others

• Flexible working hours and availability to work evenings or weekends if necessary

Responsibilities:

• Respond to customer inquiries via phone, email, or chat in a timely and courteous manner.

• Assist customers with product information, service inquiries, and troubleshooting issues.

• Document and track customer interactions in our CRM system to ensure a seamless experience.

• Resolve customer complaints and concerns efficiently, escalating issues when necessary.

• Provide feedback to management regarding recurring issues or suggestions for process improvements.Follow up with customers to ensure their issues have been resolved to their satisfaction.Participate in training sessions to maintain product knowledge and improve customer service skills

Benefits:

• Work from anywhere

• Flexible schedule

• Competitive pay

• Opportunity for growth

Other Requirements:

• problem-solving

• customer support

• communication

• prioritization

• computer proficiency

• software navigation

• Strong desire to provide excellent customer service

• Excellent communication and interpersonal skills

• Ability to prioritize tasks and work independently

• Proficiency in using computers and navigating multiple software programs

• Quiet workspace and reliable internet connection

• Must pass a background check

Responsibilities:

• Assist customers with inquiries and concerns.

• Resolve issues efficiently and professionally.

• Communicate clearly and effectively in writing and verbally.

• Maintain a positive and helpful demeanor

Benefits:

• Competitive salary and benefits

• Work from home flexibility

• Comprehensive training and support

Education Requirements:

• Edu not required

Experience Requirements:

• 1-3 Yrs Exp

Other Requirements:

• English Language

• Customer Service

• Scheduling

• Strong Work Ethic

• Problem Solving

• French Language

• Team Player

• Salesforce

• Account Management

• Organizational Skills

Responsibilities:

• Build and maintain strong relationships with clients

• Communicate with clients daily to gather information and provide updates on their application status

• Assess client eligibility for the Disability Tax Credit based on medical information

• Draft and send emails to clients and healthcare professionals

• Follow up with clients and medical practitioners to collect required documentation Use a CRM system to manage client interactions and track progress

Benefits:

• Paid Time Off

• Career Development

• Pay in Crypto

• Performance Bonus

Education Requirements:

• Bachelor

Experience Requirements:

• 1-3 Yrs Exp

Other Requirements:

• Conflict Resolution

• Problem-Solving

• Customer Service

• Communication

• Time Management

• Critical Thinking

• Communication and Interpersonal Skills

Responsibilities:

• Provide responsive support to users via email, chat, and phone

• Troubleshoot and resolve user issues promptly and effectively

• Collaborate with internal teams to escalate and resolve complex issues

• Maintain accurate records of user interactions and issues

• Identify common customer challenges and suggest solutions to improve the user experience Keep updated on product information to assist users accurately

Benefits:

• Transportation Allowance

• Sick Leave

• Vacation Leave

• Job Training

• 13th Month Pay

Education Requirements:

• High/Senior High School

Experience Requirements:

• 1-3 Yrs Exp

Other Requirements:

• Customer Service

• Services

• Hotel

• Reservation

Responsibilities:

• We're seeking a customer service for our travel account who can handle inquiries for reservations for hotel accommodations, manage account records, and among other tasks

• Join us to deliver exceptional service and meet sales targets!

Benefits:

• Transportation Allowance

• Sick Leave

• Vacation Leave

• Job Training

• 13th Month Pay

Education Requirements:

• Diploma

Experience Requirements:

• Fresh Graduate/Student

Other Requirements:

• Training

• Coaching

Responsibilities:

• We are looking for full time Art teacher who is capable of teaching children age 3 and above

• Global art way of teaching training will be provided prior to your start

• Love for art and love for teaching is a must

Benefits:

• Fully-remote job with flexible working hours

• Freedom of actions

• Some fun

• 20 vacation days per year

• Salary $35K-$40K/year

Experience Requirements:

• You have fluent English.

• You have 2+ years of experience in Customer Success role dealing with relatively complex products and problems.

• You understand concepts of relational databases, browser-server interaction, You have a strong expertise in the productivity tools space / market.

• You love to talk to people and can survive 10-15 demos per week.

• Some basic programming knowledge is nice to have

Responsibilities:

• Communicate with Fibery users in Intercom.

• Do live demos and call with customers to help with Fibery setup.

• Create and run webinars.

• Collect product feedback from various sources and document it in Fibery.

• Collaborate with development team to solve complex problems faster.

Benefits:

• Paid time off

• Regional holidays

• Flexible work environment

• Medical benefits

• Paid parental leave (including adoptive leave)

Benefits:

• Paid time off

• Regional holidays

• Flexible work environment

• Medical benefits

• Paid parental leave (including adoptive leave)

Benefits:

• Paid time off

• Regional holidays

• Flexible work environment

• Medical benefits

• Paid parental leave (including adoptive leave)