Benefits:

• Engaged team

• Summits

• Growth opportunities

• Work-life balance

• Hybrid working policy (Office First flexible approach)

Experience Requirements:

• At least 5 years of experience in information security

• Experience implementing or maintaining ISO 27001 certification and/or SOC2 compliance in a tech company

• Knowledge of secure development practices within software development

• Knowledge in data privacy legislation (GDPR)

Other Requirements:

• Solid background of success in dynamic fast-growing international businesses

• Excellent communication and leadership skills

• Excellent relationship skills

Responsibilities:

• Lead the company's information security strategy

• Drive the ISO 27001 certification project to completion

• Establish secure software development practices

• Serve as the subject matter expert and advisor for internal stakeholders

Benefits:

• Work Remotely

• Fair Compensation

• Multinational Team

• Team Empowerment

Benefits:

• competitive pay

• health, dental, vision and life insurance

• flexible paid time off

• 401(k) matching

• remote environment

Responsibilities:

• managing key client projects and work streams

• overseeing all aspects of assigned projects

• setting deadlines

• delegating responsibilities

• monitoring and reporting on project progress for upper management and clients

Benefits:

• People First Culture

• People Friendly Guidelines

• Equal Opportunity Organization

• Better Half Program

• Health & Wellness Programs Buddy Referral Program ESOPs Comprehensive Medical Insurance for dependents including parents Tax Saving Structure Sports Clubs & Fun Committees Office Libraries Snack Pantries

Experience Requirements:

• 3-7 years

Other Requirements:

• Experience in core banking application Tech Support.

• Experience in ticket tracking and resolving on time.

• Experience with Linux/UNIX server.

• Experience with CASA, Banking CRM application, Loans, Term deposit.

• Proficient with Excel.

• Hands-on experience on ticketing tools (Jira / Freshdesk).

• Readiness to be on call and/ or put in extra hours for task closure.

• Excellent verbal, written, presentation and interpersonal communication skills.

• Ability to make complex technical matters easy-to-comprehend for non-technical persons.

• Experience in Banking applications is desirable with excellent communication skills.

• Experience in Core Banking (CBS) applications is mandatory.

Responsibilities:

• Take end-to-end Ownership of Application Support for Production Systems Issues resolution.

• Responsible for,Providing the first-line of after-deployment technical support for applications and and/or associated production systems diagnostics, and network health monitoring.

• Responsible for, Execution of various compliances testing and financial systems certifications.

• Responsible for, Deploying applications on client system or production environment.

• Responsible for, Coordination and/or for deploying hands-on fixes, patches and software updates at the application level, and as appropriate at the network level.

Benefits:

• Meaningful work

• Fair compensation & serious equity

• Time off (minimum 25 days paid vacation)

• Company retreats (twice a year)

• Personal development budget

Benefits:

• Healthcare

• Dental

• Pre-tax savings accounts

• Dependent care

• Commuter benefits 401K

Education Requirements:

• MBA degree preferred, or 2+ years of additional work experience

Experience Requirements:

• 5+ years of explicit experience in Operations within a related industry in either logistics, trucking, AV, warehouse, automotive

• 2+ years of program management experience, leading projects across various functional groups

Other Requirements:

• Experience with broad variety of business and operations data to support strategic decision making

• Ability to communicate strategically to build strong trust and relationships, and help drive mission-critical initiatives

• Detail Oriented - ability to dive deeply into complex documents and details, while also being able to see the larger picture

• The expectation of this role is remote with a willingness to travel (35-50%)

Responsibilities:

• Strategically oversee and execute any customer engagement with ISEE vehicles and staff operating at a customer site (Demo, Pilot, POCs, launches)

• Structure schedules and milestones for the onsite team and communicate updates for internal stakeholders and the leadership team

• Coordinate the day-to-day activities onsite, leading standups as necessary

• Help with relationship expansion strategies and initiatives with customers to help drive product and customer-focused strategies

• Work closely with Testing, Product and Engineering teams to ensure execution of any internal operations and vehicle compliance, including insurance, registrations, special reporting, etc

Benefits:

• Global workplace

• Remote workforce culture

• Performance-driven rewards

Benefits:

• Monthly allowance

• ELSA Speak Premium 3 months Account

• Internship certification

• Working with seniors in real projects

• Company Happy Hour and other company internal activities

Other Requirements:

• Proficient in using common in Microsoft Office tool such as Excel, Word, PowerPoint and other computer/technology applications

• Have a flexible, resilient, and positive can-do attitude

• Demonstrates effective communication

• Meticulous, good organizational skills, with an ability to prioritize important tasks

• Good command of English/Chinese

• Have an understanding of English teaching methodologies and techniques is a plus

• Be able to work at least 32 hours per week/ work full-time

Responsibilities:

• Update our internal database regarding information on new clients, engagement reports, and learners' performance reports. Handles confidential student information with tact, discretion and compliance with company regulations

• Follow up with internal teams to ensure customers’ technical issues are resolved

• Support to operate workshops and competitions for teachers/end users

• Contribute to the development of short term engagement plans/goals to ensure a high engagement rate of trial clients

• Assists learners during the use and application of specific curriculum and ELSA software that enhances their learning experience

Benefits:

• Monthly allowance

• ELSA Speak 3 months Account

• Internship certification

• Working with seniors in real projects

• Company Happy Hour and other company internal activities

Other Requirements:

• Proficient in using common computer/technology applications

• Have a flexible, resilient, and positive can-do attitude

• Demonstrates effective communication

• Meticulous, good organizational skills, with an ability to prioritize important tasks

• Good command of English/Chinese

• Have an understanding of English teaching methodologies and techniques is a plus

Responsibilities:

• Support to operate workshops and competitions for teachers/end users

• Update our internal database regarding information on new clients, engagement reports, and learners' performance reports. Handles confidential student information with tact, discretion and compliance with company regulations

• Follow up with internal teams to ensure customers’ technical issues are resolved

• Contribute to the development of short term engagement plans/goals to ensure a high engagement rate of trial clients

• Assists learners during the use and application of specific curriculum and ELSA software that enhances their learning experience

Experience Requirements:

• At least 3 years of experience in Security/SecOps or DevOps

• At least 4 years of experience in Enterprise CSM or Enterprise Account Management

• At least 4 years of experience working in Startups

• Experience in managing Upselling, renewals, and cross-selling

• Experience working with Technical customers

Other Requirements:

• Must communicate well in English in (writing, talking and presenting)

Responsibilities:

• Manage the onboarding process for new customers and own a proactive approach to drive customer satisfaction and experience.

• Drive customer adoption, loyalty and expansion

• Provide critical insights to the product team as a means to improve our developing platform.

• Maintain customer health and introduce new, valuable features as they become relevant on the customer journey

• Educate champions and their teams on the value of our product, and help uncover use cases before they become emergencies.

Experience Requirements:

• At least 3 years of experience in Security/SecOps or DevOps

• At least 4 years of experience in Enterprise CSM or Enterprise Account Management

• At least 4 years of experience working in Startups

• Experience in managing Upselling, renewals, and cross-selling

• Experience working with Technical customers

Other Requirements:

• Must communicate well in English in (writing, talking and presenting)

Responsibilities:

• Manage the onboarding process for new customers, adopting a proactive approach to drive customer satisfaction and enhance their experience.

• Drive customer adoption, loyalty, and expansion by ensuring customers receive maximum value and ROI from our product.

• Implement and improve internal processes for the Customer Success Team, building methodologies to enhance team efficiency and customer management.

• Conduct growth initiatives and Quarterly Business Reviews (QBRs) with customers, presenting value to executives and buyers.

• Maintain customer health by introducing new, valuable features as they become relevant in the customer journey.

Benefits:

• 100% covered medical/dental/vision for employees

• 15 days annual PTO

• 5 personal days plus holidays

• 401k matching

Education Requirements:

• 3+ years of technology product management, design, or consulting experience

Experience Requirements:

• Extreme work ethic

• Demonstrated success driving difficult results with little oversight

• Organized and methodical, thrives in ambiguity and complexity

• Great writing skills and visual design taste

• Able to understand and clearly communicate technical concepts

Responsibilities:

• Refine the sales strategy and product positioning by talking with existing and prospective new customers

• Shape the product by identifying the most promising features to build based on market demand

• Develop and maintain performance metrics to measure the success of initiatives and overall company performance

• Partner with Product to conduct research on market trends, competitors, and potential opportunities to inform strategic decisions

• Build and maintain relationships with key stakeholders, including the media, enterprise partners, and customers

Benefits:

• Opportunity to work with a globally distributed, diverse team.

• Competitive salary and benefits package.

• Remote work flexibility.

• A chance to be a part of a company shaping the future of decentralized technology

Experience Requirements:

• Deep understanding of cryptocurrency and blockchain technology

• Excellent communication skills

• Talent for nurturing online communities

Responsibilities:

• Manage and grow our online community across various platforms

• Lead and help our beta tester community

• Liaison with the dev team for technical updates

• Develop and implement community engagement strategies

• Organize and host online events, AMAs, and webinars

Benefits:

• Profit Sharing

• Generous PTO

• Work from Anywhere

• Advanced Training

• Modern Tech

Benefits:

• Competitive salary and performance-based bonuses

• Opportunity to work with cutting-edge AI technology

• Modern, chic office space in a vibrant neighborhood

• Regular team outings and off-sites

• Potential for significant ESOP grants based on performance

Education Requirements:

• B.Tech degree or equivalent

Experience Requirements:

• Strong technical aptitude and ability to quickly learn new software

• Excellent communication skills and cultural adaptability

• Project management and organizational skills

• Problem-solving and troubleshooting abilities

• Data analysis and interpretation skills

Responsibilities:

• Provide Resolution-Focused Support

• Knowledge Base and Process Optimization

• Strategic Client Onboarding

• Drive Product Adoption Through Proactive Configuration

Benefits:

• Health insurance for you and your dependents

• 401K plan + 4% matching

• Unlimited PTO

• Lunch and dinner at the office

• Annual Professional Development Stipend

Experience Requirements:

• Experience in operational support, especially in dynamic environments like startups

Other Requirements:

• Have a strong organizational standard, have high attention to detail, and are great at problem solving

• Are able to manage multiple projects and meet deadlines

• Are comfortable with technology

• Are open to new ideas and feedback, honest with yourself and others; at CAIS, even when it’s slightly uncomfortable, we prioritize getting to the best answer

• Are motivated by work that is focused on AI safety and risk

Responsibilities:

• Oversee general office management, including ordering supplies, managing food and snack orders, handling mail and deliveries, and ensuring the office is equipped for daily operations

• Coordinate employee onboarding and offboarding processes, including managing contracts, account setups, and workspace arrangements to ensure a seamless first and last day for team members

• Manage software access and general technical assistance for all employees

• Support financial processes, including expense reviews, reimbursements, and audit preparation

• Assist with legal processes, such as visa management, corporate filings, and other compliance tasks

Benefits:

• Health, dental, vision insurance for you and your dependents

• Competitive PTO

• 401(k) plan with 4% matching

• Personalized ergonomic technology set-up

Education Requirements:

• Bachelor's degree in public policy, law, or STEM degree; Advanced degree preferred

Experience Requirements:

• 5+ years of experience in policy development and implementation

• Experience working closely with technical teams and the ability to understand technical issues

Other Requirements:

• Strong communication and collaboration skills

• Ability to balance competing priorities and make sound decisions in a fast-paced environment

Responsibilities:

• Help develop the strategy to achieve CAIS AF's policy priorities and goals in partnership with the Director of Government Relations and Public Policy

• Monitor and analyze legislation, administrative or regulatory activity, or other government-led initiatives at all levels that could be of potential impact to CAIS AF

• Draft policy analysis documents for policymakers

• Prioritize and respond to government RFI's, public or inbound requests from policymakers and others

• Liaise with CAIS to ensure alignment on advocacy, policy priorities, and related activities between the organizations

Benefits:

• Competitive Salaries

• Stock Options

• Health Coverage

• Dental Coverage

• Vision Coverage

Benefits:

• Competitive compensation

• Medical, Vision and Dental coverage

• Flexible work environment and time-off policy

• 401k

• Company events

Experience Requirements:

• 3 - 7 years in a similar role within an international / B2B SaaS company

• Proven experience in Enterprise Customer Success, including track record of attaining targets

• Proficiency with tooling such as CRM software, Slack, Zendesk, Metabase, Glean

• Excellent communication skills, both written and verbal, with the ability to effectively interact with customers and internal stakeholders

• Familiarity with Value Selling and ability to do deep discovery with customers

Other Requirements:

• Detail-oriented mindset with a focus on continuous improvement and operational excellence

• Live into our company values: Make it Better, Make it Together, Make it Customer Driven

• Ability to travel periodically and be in the office regularly

Responsibilities:

• Relationship Management

• Onboarding and Adoption

• Account Growth and Expansion

• Performance Tracking

Benefits:

• Competitive compensation

• Medical, Vision and Dental coverage

• Flexible work environment and time-off policy

• 401k

• Company events

Experience Requirements:

• 3 - 7 years in a similar role within an international / B2B SaaS company

• Proven experience in Enterprise Customer Success, including track record of attaining targets

• Proficiency with tooling such as CRM software, Slack, Zendesk, Metabase, Glean

• Excellent communication skills, both written and verbal, with the ability to effectively interact with customers and internal stakeholders

• Familiarity with Value Selling and ability to do deep discovery with customers

Other Requirements:

• Detail-oriented mindset with a focus on continuous improvement and operational excellence

• Live into our company values: Make it Better, Make it Together, Make it Customer Driven

• Ability to travel periodically and be in the office regularly

Responsibilities:

• Relationship Management

• Onboarding and Adoption

• Account Growth and Expansion

• Performance Tracking