Benefits:

• Paid time off

• Training programs

• On-site and/or remote positions

Education Requirements:

• Bachelor’s degree or equivalent

Experience Requirements:

• 2+ years of mortgage experience

• Understanding of loan underwriting and processing procedures

• Experience in Encompass preferred

• Highly organized, detail-oriented, and able to prioritize

• Good communication skills (both verbal and written), strong data analysis skills, and high mathematical aptitude

Other Requirements:

• Willingness to work in any shift

Responsibilities:

• Review document checklists to ensure completeness and accuracy

• Perform loan setup and Indexing on the documents received

• Request additional information through conditions and third-party ordering as needed

• Understanding of mortgage loan products (FHA/VA/CONV/USDA) and knowledge of mortgage procedures, processes

• Ensure compliance with regulatory standards, company policies, and guideline

Experience Requirements:

• At least 2 years experience of leading global support team for a SaaS product

• At least 2 years experience in technical support role

Other Requirements:

• Proven track record of assuming new responsibilities and helping to establish sustainable workflows, functions, and teams

• Experience working with ticketing system like Zendesk and logs exploration platform like Datadog

• Fundamental knowledge of APIs, networking, any coding language and Cloud Platforms

• Strong people skills with the ability to forge long-lasting relationships and ability to deliver complex messaging clearly and logically

• Bachelor’s Degree in Computer Science or other related field - advantage

• Experience in the space of Cloud Security / GRC - advantage

Responsibilities:

• Coordinate the team’s workload, ensuring support cases are handled efficiently and effectively

• Mentor and train team members to enhance their technical skills, communication, and problem-solving capabilities

• Deliver responsive, high-quality technical assistance across multiple channels, meeting established SLAs

• Become a go-to expert on our platform’s features, limitations, and workarounds to better assist customers and support staff

• Translate complex issues into simple terms, document solutions for scale, and share knowledge internally

Benefits:

• Competitive salary and equity

• Medical, dental, vision benefits

• Learning budget per year

• Unlimited PTO policy with minimum time off requirements

• Flexible working hours on many teams

Experience Requirements:

• Strong written and verbal communications skills

• Excellent time management and organizational skills

• Working knowledge of basic programs like Google Mail, Calendar, Docs, Sheets, Slides

Other Requirements:

• Advanced English Proficiency

• Ability to be a self-starter

• Ability to stretch across various tasks

Responsibilities:

• Managing calendars and schedules

• Supporting scheduling and communication with external parties

• Managing travel arrangements

• Supporting HR operations duties

Benefits:

• Competitive salary and equity options

• Health, dental, and vision insurance

• Flexible work arrangements

• Opportunities for learning, growth, and professional development

Experience Requirements:

• 3-5 years of experience in customer success, account management, or a similar role, preferably in SaaS or AI-driven technology

Other Requirements:

• Familiarity with AI, security systems, or surveillance technology is a plus. Ability to work with NVR systems, cameras, and related technical setups is beneficial.

• Experience with Asana, Google Sheets, Slack, and other project tracking tools

• Background in physical security or SaaS solutions is highly desirable

• Start Up Experience is a huge plus

Responsibilities:

• Customer Onboarding

• Account Management

• Customer Advocacy

• Performance Monitoring

• Retention & Growth

Education Requirements:

• Bachelor’s degree in Business Administration, Project Management, or a related field

Experience Requirements:

• Proven experience as a Project Manager or similar role, preferably in a fast-paced, dynamic environment

• Demonstrated experience with project management tools, specifically Asana

Other Requirements:

• Exceptional organizational and multitasking skills

• Strong attention to detail with an OCD-like approach to task management

• Excellent communication and interpersonal skills

• Ability to work under pressure and handle multiple tasks simultaneously

• Willingness to work flexible hours to coordinate with a team based in India

• Availability for night shifts as needed to ensure seamless collaboration

• Project Management Professional (PMP) certification is a plus

Responsibilities:

• Task Management

• Project Planning and Execution

• Team Coordination

• Problem Solving

• Quality Assurance

Education Requirements:

• Bachelor's Degree in Forensics, Operations, Physical Security or a related field

Experience Requirements:

• At least 5-7 years of experience in a customer support/security environment, with at least 3 years in a supervisory role

Other Requirements:

• Proven ability to manage multiple projects simultaneously with strict attention to detail

• Strong interest in security services and operations

• Excellent verbal and written communication skills to interact effectively with a diverse group of stakeholders

• Strong problem-solving skills and the ability to work independently with minimal guidance

• Demonstrated experience in delivering client-focused solutions based on customer needs

• Working understanding of physical security and site protection

• Experience in managing a security operations center or similar environment

Responsibilities:

• Team Supervision and Management

• Operations Oversight

• Incident Management

• Client Relationship Management

• Partner GSOC Management

Benefits:

• Friendly environment and a team of experts in the field

• Personal and professional development and growth opportunities

• Competitive salary

• Excellent social and welfare benefits such as healthy food options, Health Insurance, team buildings, company vacations etc

Experience Requirements:

• Fluent in Portuguese

• Experience in the iGaming sector is a huge advantage

• A background in B2B Account Management for a technology provider, B2C VIP Account Management, or CRM is a significant advantage

• Experience working with a technical product or a strong aptitude for learning complex technical concepts

• Excellent written and verbal communication skills with a keen ability to listen and understand client needs

Other Requirements:

• A customer-first mindset with high integrity and a collaborative team-player attitude

• Strong problem-solving abilities, able to work efficiently under pressure in a fast-paced environment

• Comfort working within a matrix organisation, collaborating across sales, product, customer support, and technical teams

• Self-driven, curious, and results-oriented

Responsibilities:

• Own the relationship with strategic business accounts from contract signing through the entire customer lifecycle

• Lead the onboarding process for new business customers, ensuring a smooth transition

• Drive product adoption by helping clients develop successful usage patterns

• Serve as the customer’s voice within Smartico, advocating for their business needs and goals

• Provide product training, ensuring clients are well-versed in the platform’s features

Benefits:

• Friendly environment and a team of experts in the field

• Personal and professional development and growth opportunities

• Competitive salary

• Excellent social and welfare benefits such as healthy food options, Health Insurance, team buildings, company vacations etc

Experience Requirements:

• Previous experience in a customer-facing technical support role, preferably B2B

• Demonstrated expertise in supporting a single product/application in a B2B environment

• Familiarity with ticketing systems like Jira, etc

Other Requirements:

• Strong communication and interpersonal skills, with the ability to explain technical concepts clearly to non-technical users

• Excellent problem-solving abilities and attention to detail

• Ability to work independently and manage multiple customer issues simultaneously

Responsibilities:

• Serve as the primary point of contact for enterprise customers

• Provide advanced troubleshooting and support for technical issues, ensuring timely and effective resolution

• Assist customers with the configuration, customization, and optimization of the application to meet their specific needs

• Conduct onboarding sessions for new customers, ensuring a smooth implementation of the application

• Deliver training programs and workshops to educate customers on best practices and advanced features of the product

Benefits:

• An environment that fosters collaboration and teamwork

• Opportunities for personal and professional growth

• Competitive salary and comprehensive benefits package

Experience Requirements:

• Fluent in English and Ukrainian or Russian

• Experience in the iGaming sector is a huge advantage

• A background in B2B Account Management for a technology provider, B2C VIP Account Management, or CRM is a significant advantage

• Experience working with a technical product or a strong aptitude for learning complex technical concepts

• Excellent written and verbal communication skills with a keen ability to listen and understand client needs

Other Requirements:

• A customer-first mindset with high integrity and a collaborative team-player attitude

• Strong problem-solving abilities, able to work efficiently under pressure in a fast-paced environment

• Comfort working within a matrix organisation, collaborating across sales, product, customer support, and technical teams

• Self-driven, curious, and results-oriented

Responsibilities:

• Own the relationship with strategic business accounts from contract signing through the entire customer lifecycle

• Lead the onboarding process for new business customers, ensuring a smooth transition

• Drive product adoption by helping clients develop successful usage patterns

• Serve as the customer’s voice within Smartico, advocating for their business needs and goals

• Provide product training, ensuring clients are well-versed in the platform’s features

Benefits:

• A dynamic environment fostering creativity and innovation

• Opportunities for personal and professional growth

• Competitive salary and comprehensive benefits package

Experience Requirements:

• Proven experience as a Reporting Specialist

• Proficient in SQL

• Data analytical sense with a track record of turning data into actionable insights

• Strong verbal and written communication skills in English

Responsibilities:

• Master SQL to create insightful reports that guide client decision-making

• Design and develop inventive reports aligned with product objectives

• Collaborate with product team and management to understand reporting needs and empower them with data-driven insights

• Transform data into compelling stories that guide clients on the path to success

Benefits:

• Competitive salary (USD)

• Stock Options

• Flexible remote-first work culture

• 3 weeks vacation

• Holiday season off between Christmas and New Year's Eve

Experience Requirements:

• Minimum of 4 years of project management experience, implementing software solutions in enterprise accounts

• Excellent written and verbal communication in Spanish and English

• Experience leading projects with cross-functional teams

• Strong analytical and problem-solving skills

Other Requirements:

• Project management skills

• Scrum, Agile certifications a plus

• Persistence and a whatever-it-takes approach

• Extreme curiosity and appetite for learning

• Experience with international companies a plus

Responsibilities:

• Communicate with sales to gather project info

• Establish relationships with champions

• Develop project plans

• Monitor progress, anticipate risks, and implement mitigation strategies

• Coordinate cross-functional teams

Benefits:

• Competitive salary (USD)

• Stock Options

• Flexible remote-first work culture

• 3 weeks vacation

• Holiday season off between Christmas and New Year's Eve

Experience Requirements:

• 4+ years of project management experience, implementing software solutions in enterprise accounts

• Excellent written and verbal communication in Spanish and English

• Experience leading projects with cross-functional teams

• Strong analytical and problem-solving skills

Other Requirements:

• Project management skills

• Scrum, Agile certifications a plus

• Persistence and a whatever-it-takes approach

• Extreme curiosity and appetite for learning

Responsibilities:

• Understand client problems and design a value-adding platform

• Establish relationships with end-users and champions

• Ensure successful implementation aligned with business cases and expectations

• Collaborate with internal teams

Benefits:

• Competitive salary

• Stock options

• Health insurance

• GymPass

• Other perks

Benefits:

• Competitive salary

• Stock options

• Health insurance

• GymPass

• Other perks

Benefits:

• Competitive salary

• Stock options

• Health insurance

• GymPass

• Other perks

Benefits:

• Competitive salary

• Stock options

• Health insurance

• GymPass

• Other perks

Benefits:

• Competitive Pay

• Stock Options

• Fully paid Health Insurance

• Free food, snacks, and drinks

• Sponsorship for continued education and paper submissions

Other Requirements:

• Command over written English

Benefits:

• Competitive PTO

• Flexible working hours

• Medical insurance

• Dental insurance

• Vision insurance

Benefits:

• The hustle of a startup with the impact of a global business.

• Tremendous opportunity to join one of the best and fastest-growing AI companies in the world.

• Working with an extraordinary team of smart, creative, fun, and highly motivated people.

• You will be joining a fantastic culture & a team, all highly supportive, collaborative, transparent, and very passionate about our tech and mission.

• Flexible working hours, including remote working – this role is solely remote :)

Experience Requirements:

• Proven experience in IT operations management, preferably in a tech-focused company.

• Knowledge of server and network management, security, and compliance standards.

• Understanding of agile principles and DevOps.

• Understanding of software engineering principles.

• Experience in managing vendor relationships and negotiating contracts.

Other Requirements:

• Familiarity with both on-premise and cloud-based infrastructure environments.

• Excellent problem-solving skills and the ability to manage multiple priorities.

• Strong communication and interpersonal skills, with an emphasis on user relations.

• Bachelor’s degree in IT, Computer Science, or a related field.

• Certifications and courses in server management, network, security, cloud services, Git, and software development.

• Experience in a remote work environment, demonstrating self-sufficiency and discipline.

• A passion for AI and an interest in contributing to ethical, groundbreaking technology

Responsibilities:

• Drive IT systems in our hybrid infrastructure in a robust, secure, and compliant way.

• Steer implementing new tools, optimizations, and automation that make Metaphysic stand out.

• Be the bridge between stakeholders, connecting users, developers, management, and our partners.

• Drive continuous service improvements, identifying opportunities for optimization and innovation.

• Oversee the day-to-day operations of our IT infrastructure, ensuring efficient and secure network performance together with developers and engineers. Help drive technical innovation and efficiency in infrastructure operations via automation and orchestration. Formulate and establish Key Performance Indicators, then actively manage and direct operations per these benchmarks. Handle escalation management with all relevant stakeholders, providing rapid and effective solutions to infrastructure challenges. Design and run processes including deployment, system administration, monitoring, configuration and change management, security management, capacity planning, availability management, inventory management, supply chain management, and routine update of services. Design and run fault prevention and resolution including incident resolution, problem management, monitoring, and disaster recovery

Benefits:

• Exciting opportunity to be an early-stage builder

• Work with amazing colleagues and clients

• Competitive salary and 401K

• Medical, dental, vision, life, and disability insurance

• Flexible schedule and "no meeting Fridays

Experience Requirements:

• 3-5+ years of applicable work experience

Other Requirements:

• Previous experience using project management and CRM tools (Notion, HubSpot, Microsoft Teams, GSuite)

• Experience working with the U.S. Department of Defense or other government entities preferred

• Excellent communication skills

• Open to travel on occasion

• U.S. citizenship required

Responsibilities:

• Manage ongoing client projects

• Provide monthly reporting to stakeholders

• Plan and communicate project schedules and roadmaps

• Support client meetings and events

• Coordinate event logistics