Benefits:

• Competitive salary packages

• Comprehensive medical, dental, and vision insurance for employees and dependents

• Generous PTO

Education Requirements:

• Bachelor’s degree in computer science or related field/Masters preferred

Experience Requirements:

• 5+ years of product experience in enterprise software and at least two evangelizing to global 1000 customers

• Deep understanding of needs of enterprise buyers and solid knowledge of conversational AI protocols, Machine learning, and Data Science

• Experience with Contact Center products, Voice products

• Proven experience with the full lifecycle of product releases, from planning, gathering requirements, prioritization to working with development for building the product, and training sales

Other Requirements:

• Amazing communication skills to effectively evangelize the product and technology to both internal and external audiences

• Strong analytical mindset and a data-driven approach for solving complex business problems

• Collaboration and consensus-building skills

• Understanding of user-centered design principles such as journey mapping, persona identification, pain statements, user experience

• Good grasp and understanding of business applications and their APIs, middleware, and integration

• Background on machine learning and data mining with a broad understanding of unsupervised and supervised learning methods is a plus

Responsibilities:

• Define and drive Avaamo’s product strategy based on the conversational AI landscape, competitive analysis, and customer needs

• Lead product definition, requirements analysis, documentation of requirements, and product positioning

• Work closely with leadership and development and design teams to develop and maintain a product roadmap

• Validate product direction by interacting with customers and internal stakeholders

• Produce product collateral and messaging, and partner with sales and marketing to accelerate go-to-market

Benefits:

• Share scheme

• Company pension

• Office snacks

• Healthcare

Education Requirements:

• Bachelor’s degree in product design or engineering

Experience Requirements:

• Strong experience in a dynamic product management role

• Proven experience overseeing all elements of the product development lifecycle

• Highly effective cross-functional team management

• Previous experience delivering finely-tuned product marketing strategies

• Previous software and web development experience

Other Requirements:

• Coding experience – Java, C++, Python, HTML

• Exceptional writing and editing skills combined with strong presentation and public speaking skills

• Proven experience working as a product developer in a non-managerial role

Responsibilities:

• Setting product vision and strategy for product release

• Owning the roadmap and prioritizing to achieve strategic goals and initiatives

• Managing the implementation timeline and dependencies in and across releases

• Managing the creative process of generating, developing, and curating new ideas

• Making trade-off decisions based on the value that new features will deliver to customers and to the business

Benefits:

• Competitive Pay

• Equity

• Take Time Away

• Two & Five Year Anniversary Awards

• Wellness

Benefits:

• Competitive Pay

• Equity

• Take Time Away

• Two & Five Year Anniversary Awards

• Wellness

Benefits:

• Competitive Pay

• Equity

• Take Time Away

• Two & Five Year Anniversary Awards

• Wellness

Education Requirements:

• Bachelor’s degree in Industrial Engineering and Management, Information Technology Engineering, or another relevant field

Experience Requirements:

• 1-2 years of relevant experience as a data analyst, writing and debugging Python code

Other Requirements:

• Understanding the principles of machine/deep learning terminology

• Experience with Git, Linux

• Fluency in English – written and spoken

Responsibilities:

• Data gathering, management and analysis associated with image processing research

• System analysis

• Product quality testing

• Benchmarks management and data analysis

• Provide support of multiple Product/Research/Software tasks, with an efficient framework to ensure organized and correct insights are shared.

Education Requirements:

• Bachelor’s degree in Engineering or a related field

Experience Requirements:

• 2+ years of experience in product management, with a proven track record of successful product launches and market adoption

Other Requirements:

• Strong understanding of the biometrics industry and its applications

• Analytical mindset with the ability to translate data into actionable insights

• Excellent communication and interpersonal skills, with the ability to build rapport with clients and partners

• Proven ability to work independently and as part of a team in a fast-paced, dynamic environment

Responsibilities:

• Go-to-Market Strategy

• Market Analysis

• Customer Engagement

• Sales Enablement

• Marketing Collaboration

Education Requirements:

• Currently pursuing a Bachelor's degree in Computer Science or a related field

Other Requirements:

• Strong analytical and problem-solving skills

• Excellent communication and collaboration abilities

• Familiarity with agile development methodologies

• Ability to work in a fast-paced and dynamic environment

• Detail-oriented with good organizational skills

• Proficiency in common office software (e.g., Microsoft Office, Google Workspace)

• Proactive, self-starter approach to professional delivery

• Understanding of basic project management concepts

Responsibilities:

• Product Support and Documentation

• Market Research and Customer Insights

• Cross-Functional Collaboration

• Product Testing and Quality Assurance

• Customer Support and Feedback

Benefits:

• Competitive Salary

• 401k with company match

• Unlimited PTO

• Equity Compensation

• Best-in-class healthcare, dental and vision plans

Benefits:

• Competitive Salary

• 401k with company match

• Unlimited PTO

• Equity Compensation

• Best-in-class healthcare, dental and vision plans

Benefits:

• Competitive Salary

• 401k with company match

• Unlimited PTO

• Equity Compensation

• Best-in-class healthcare, dental and vision plans

Benefits:

• Paid Time Off

• Supplemental Insurance

• Health Insurance

• Career Growth

• Retirement BenefitsEmployee Bonus ProgramGroup Life BenefitsTeam Building Events

Benefits:

• Paid Time Off

• Supplemental Insurance

• Health Insurance

• Career Growth

• Retirement BenefitsEmployee Bonus ProgramGroup Life BenefitsTeam Building Events

Benefits:

• Paid Time Off

• Supplemental Insurance

• Health Insurance

• Career Growth

• Retirement BenefitsEmployee Bonus ProgramGroup Life BenefitsTeam Building Events

Benefits:

• Values-based culture: Care, Integrity, Simplicity, Joy, and Boldness.

• Learn and grow. Work alongside growth mindsets that embrace continuous learning.

• Enjoy the journey alongside teammates striving to be world-class in every way.

• We’re a global company with a diverse team that speaks over 25 languages

Education Requirements:

• Bachelor’s degree in a relevant field such as Business, Computer Science, Software Engineering, Information Technology, or a related discipline

Experience Requirements:

• At least 5 years experience in a Business Analyst role within technology-related businesses.

• Proven experience in managing relationships with large, global company customers.

• Familiarity or expertise with mobile application development, website creation, and app stores.

• Experience working within an agile framework and scrum methodology, collaborating with cross-functional teams in a sprint format.

• Certifications such as Certified Business Analysis Professional (CBAP) or PMI Professional in Business Analysis (PMI-PBA) are preferred

Other Requirements:

• Excellent communication skills (both verbal and written) in English. Native French speakers may have an additional advantage.

• Experience working with Jira, Confluence, and Monday.com, or similar

Responsibilities:

• Lead customer engagements to capture business requirements; translate needs into technical requirements for mobile app development and value realization.

• Develop and manage functional requirements, use cases, and detailed design specifications.

• Collaborate intensively with Project Managers, Scrum Masters, UX designers, Developers, and QA engineers to ensure the delivery of high-quality, scalable, and sustainable mobile apps that align with functional requirements and address business challenges identified by customers.

• Assist Development and Quality Assurance teams by analyzing and clarifying requirements on a day-to-day basis.

• Write user stories and other requirements documentation; maintain, update, and support already composed requirements. Ensure compatibility of requirements with SCRUM best practices and the current workflow. Dedicate time and care to deliver professionally written customer communication, as well as verbal communication via conference calls. Perform acceptance testing for delivered user stories, exploratory/ad hoc testing whenever applicable, and develop/document test cases for composed requirements. Work with a spirit of collaboration and respect with internal and external teams to ensure a positive work environment is fostered. Deliver high CSAT (customer satisfaction) and NPS (net promotion score) results. Assist with retention, expansion, and renewal efforts

Benefits:

• Medical Insurance

• Generous Leave Policy

• Employee Referral Program

• Fitness Reimbursement

Experience Requirements:

• 5-10 years

Other Requirements:

• Experience working on SaaS platforms

• Prior experience in Conversational Ai/Chatbot space

• SQL to analyze data patterns is a strong plus

• Strong knowledge of non-functional concerns and their specific applications

Responsibilities:

• Research on the required features of the product with similar products and technologies available

• Analyze the usage data to find usage patterns and improve product usage by removing friction

• Define best guidelines and practices for product engineering, UX

• Benchmark against the best alternatives and competing products’ features

• Ensuring timeliness of product major and minor releases to beta and GA

Benefits:

• Paid Maternity, Paternity and Adoptive Leave

• Health Insurance

• Hybrid working based in Ireland

• Flexible Working

• Competitive Salary

Experience Requirements:

• 3+ years in a Customer Success Role working with enterprise level customers

Responsibilities:

• Own the customer outcomes, ensuring they are receiving value from Cyara’s solutions

• Understand the value of Cyara to the customer and be able to articulate that back to key stakeholders and executives

• Executing renewals for your book of business including negotiation and closing with a goal to securing long-term contracts with uplift

• Own a portfolio of 25-30 Enterprise Customers between $2-3m ARR

• Understand the customer pain points and strategic objectives and how they can be solved with Cyara’s technology

Benefits:

• Medical, Dental, and Vision Insurance

• Flexible Spending Accounts

• Flexible work schedules and remote first environment

• Unlimited Time Off in addition to paid holidays

• Life and disability programs

Experience Requirements:

• 5+ years of experience in a technical account management, customer success, or a similar role in the technology/SaaS industry, with at least 2+ years in a leadership capacity

Other Requirements:

• Strong technical knowledge with hands-on programming/scripting language (Python, JavaScript, etc.) experience for testing and/or automation

• Preference given to those coming from CCaaS, UCaaS, CX, or Gen AI

• Proven experience managing and growing high-performing teams

Responsibilities:

• Lead, coach, and mentor a team of Technical Account Managers to ensure exceptional service and support are delivered to customers

• Define and manage development goals, plans, and activities to ensure TAMs stay current and expert on product knowledge, consulting skills, and customer value

• Lead process development and continuous improvement initiatives, delegating across the team, to improve overall team efficiency and effectiveness

• Collaborate with cross-functional leaders to ensure effective delivery of customer satisfaction, retention, and growth

Benefits:

• Cutting-edge innovation

• Flexible timings

• Mentorship from industry leaders

• Recognition as a top company

• Accelerated career growth

Responsibilities:

• Understand customer business problems

• Deliver product demonstrations

• Develop product strategies and messaging

• Create marketing collateral

• Gather customer feedback