Benefits:

• 401(k) matching up to 4%

• Health

• Dental

• Vision

• Long/Short Term Disability insurance

Experience Requirements:

• Hospital Radiology AR and Medical Billing Experience 3+ years

• EMR Imagine Experience required

• Excel and technology knowledge

Other Requirements:

• Must be authorized to work in the United States without any sponsorship

• We do not hire in CA, NY or WA

Responsibilities:

• Review outstanding Radiology insurance balances to identify and resolve issues preventing finalization of claim payment

• Analyze the trend data, recommending solutions to improve first-pass denial rates and reduce the age of overall AR

• In-depth working knowledge of the various applications associated with the workflows

• Able to read and understand an EOB and denials at a claim level in addition to finding trends impacting the AR

• Understand payer contracts/fee schedules to ensure the claims have been processed accordingly

Benefits:

• 401(k) matching up to 4%

• Health

• Dental

• Vision

• Long/Short Term Disability insurance

Experience Requirements:

• Minimum of 4 years of experience in healthcare revenue cycle management

• Minimum of 1 year experience in auditing, quality assurance, and process improvement within the healthcare revenue cycle

• Strong knowledge of healthcare coding

Other Requirements:

• Must be authorized to work in the United States without any sponsorship

• We do not hire in CA, NY or WA

Responsibilities:

• Revenue Cycle Audits & Monitoring: Conduct regular audits across various stages of the revenue cycle

• Compliance & Regulatory Oversight: Ensure that all revenue cycle activities comply with federal, state, and payer-specific regulations

• Process Improvement: Identify and recommend improvements to revenue cycle processes based on audit findings

• Reporting & Documentation: Prepare detailed reports on audit findings and trends

• Team Support: Provide recommendation and minimal guidance on best practices

Benefits:

• Comprehensive global benefits package

• Generous paid time off leave

• Technology stipend

• Paid work trips

• In-person co-working stipend

Experience Requirements:

• Operations mindset

• Ownership mindset

• Experience working in operations or managing projects

• Great communication skills

• Project management skills

Other Requirements:

• Strong organization and attention to detail

• Autonomous and proactive mindset

• Interest and ability to specialize

• A low-ego, supportive mindset

Responsibilities:

• Recruitment & Talent Acquisition

• HR

• Project Management & Process Improvement

• Communications

• Finance

Benefits:

• Fully remote work

• Training, mentoring & international conferences

• Relaxed and informal culture

• Company events

• Flexible working hours

Experience Requirements:

• Good written English

• Ability to maintain knowledge base

• Be reliable and available

• Proactive to solve customers issues

• IT knowledge for issues resolution and triage

Responsibilities:

• Support for basic customer issues such as solving usage problems and fulfilling service desk requests that need IT involvement.

• Manage tickets for questions and issues raised in our platform via chatbot or email.

• Keep up to date knowledge base for self-issue solving.

• Manage feedback and suggestions for product development.

• Triage customer issues in our servers to provide reproducible steps for the development team

Experience Requirements:

• 5+ years of experience in a SaaS customer success or account management role

• Proven track record of working with mid-market to enterprise customers

• Exceptional communication and interpersonal skills

• Strong understanding of customer success strategies, retention planning, and value-based selling techniques

Responsibilities:

• Customer Onboarding & Success Planning

• Customer Support & Issue Resolution

• Account Ownership

• Customer Education

• Product Advocacy & Business Reviews

Experience Requirements:

• 5-7 years of experience in B2B (preferably enterprise) Sales/Revenue Operations

• 5-7 years of experience with GTM tech stack including SFDC (required), sales efficiency tools, and customer lifecycle management tools

• 2-4 years of experience in Revenue Operations team building and/or management

• Previously/currently responsible for fast-growing multi-million dollar quotas

• Strong analytical skills and experience with data-driven decision-making

Other Requirements:

• Proven track record of scaling pipeline and revenue growth

• Excellent communication skills, with the ability to collaborate effectively across teams

Responsibilities:

• Oversee and optimize the revenue operations process across Sales, Marketing, and Customer Success

• Develop and maintain dashboards to track key revenue metrics and provide actionable insights. Lead cross-functional projects to support strategic revenue initiatives

• Own quota design and setting, territory design, pipeline structure and measurement, sales process, KPI design and visualization across the revenue organization – pre-sale to post sale

• Oversee forecasting and reporting on sales pipeline - track progress, pinpoint trends, and fine-tune conversion rates

• Develop and implement processes and tools, enhancing efficiency, productivity, and overall revenue performance

Benefits:

• Equity

• Hybrid working and flexible hours

• Health insurance & retirement savings

• Work from abroad 3 weeks each year

• Travel to London occasionally and work from our local office (for Belgium-based roles) or Ghent occasionally and work from our London office (for London-based roles). Learning and development opportunities

Experience Requirements:

• 3+ years of experience in HR Technology or HR transformation projects

Other Requirements:

• Practical experience with HR and/or data analytics tooling

• Strong stakeholder management skills

• Ability to manage multiple priorities and communicate effectively

• Based in Belgium

Responsibilities:

• Clarify use cases with customers

• Help customers realize use cases with the TechWolf API

• Enable effective use of skills data in customers' systems

• Enable HR teams to make process changes based on skill data

Benefits:

• Competitive compensation and meaningful stock grants

• Exceptional benefits: Medical, Dental, Vision, and more

• Unlimited PTO

Education Requirements:

• BA/BS degree

Experience Requirements:

• 3-5 years of Facilities Technician experience

Other Requirements:

• Must be able to lift 50lbs repetitively

• Must be able to maneuver a 10 ft. ladder

Responsibilities:

• On call 24/7 for emergency situations

• Collaborate with Facilities team on projects

• Complete assignments including janitorial, maintenance, utility services, relocations, office moves

• Assist with building issues

• Perform preventative and routine maintenance and repair

Benefits:

• Competitive compensation and meaningful stock grants

• Exceptional benefits

• Unlimited PTO

Education Requirements:

• BA/BS degree

Experience Requirements:

• 3 years experience in Hardware Engineering, Supply Chain Management, or Operations

Responsibilities:

• Processing engineering change orders (ECOs) and BOM management

• Overseeing component material availability

• Leading contract manufacturing (CM) teams

• Assisting in material availability status reports/communications and escalations

• Creating/processing NPI related ECO's and sustaining ECO's that affect part changes throughout the lifecycle of the products

Benefits:

• Competitive salary package with performance-based bonuses

• Comprehensive health insurance coverage for you and your dependents

• Continuous learning and professional development opportunities

• Employee assistance program for mental health and well-being support

• Supportive and inclusive work culture promoting diversity and collaboration

Experience Requirements:

• 2+ years of experience in a customer support role, preferably in a B2B SaaS environment

Other Requirements:

• Technical knowledge of APIs

• Basic understanding of HTML and web technologies

• Experience using customer support platforms like Zendesk, Freshdesk

• Strong problem-solving skills

• Excellent verbal and written communication skills

• Ability to multitask and manage time effectively

Responsibilities:

• Manage customer inquiries through various support channels

• Diagnose and troubleshoot customer issues

• Assist customers in integrating Clickpost’s platform

• Document and log customer interactions

Experience Requirements:

• Experiencia previa en roles de Customer Success, preferiblemente en el sector tecnológico

• Habilidad para gestionar relaciones con clientes de alto nivel, como CEOs y CTOs

• Conocimiento sólido de soluciones de infraestructura y tecnología (IaaS es un plus)

• Capacidad para trabajar en un entorno acelerado, enfocado en resultados

Other Requirements:

• Pasión por la tecnología

• Enfocado en crear relaciones a largo plazo con los clientes

Responsibilities:

• Guiar y apoyar a los CEOs y CTOs en la implementación de nuestras soluciones

• Mantener una relación constante y proactiva con los clientes para asegurar su éxito

• Identificar oportunidades de crecimiento y expansión dentro de las cuentas

• Ser la voz del cliente dentro de Blokay, proponiendo mejoras basadas en sus necesidades

Education Requirements:

• Bachelor or Master’s degree in Mathematics / Computer Science / Statistics / Industrial Management or similar

Experience Requirements:

• 2-5 experience in customer success for a SaaS company supporting large enterprise customers

• Analytical mind and ability to slice and dice the data to drive insights

• Autonomous with a high degree of initiative

• A native level of French and proficiency in English

• Technical orientation

Responsibilities:

• Monitor and analyze customer journey’s KPIs

• Lead customer Journey optimizations planning and execution

• Become an expert on the Roojoom platform and customer journey orchestration domain

• Establish a strategic advisor relationship with the customer, managing customer relationship, health, and risk.

• Establish a deep knowledge of the customers’ business and organization and drive further product adoption and expansion across the business.

Experience Requirements:

• Minimum 4 years of previous experience in banking disputes and investigations

• Minimum 4 years of previous management experience at a financial institutions

Other Requirements:

• Ability to learn net new processes and systems quickly

• Experience in training staff on new processes and procedures

• Demonstrate ability leading teams

• Knowledge of banking compliance trends, rules, and regulations

• Excellent organizational skills and multi-tasking abilities

• Strong written and verbal communication skills

• Analytical and problem-solving skills

• Professional demeanor and excellent work habits

• Sound judgment and decision-making skills

• Interpersonal skills / ability to establish peer relationships

• Experience working in processes that must adhere to NACHA, Reg E, Reg CC, Reg D, Reg Z, Truth in Savings Act, etc.

• Experience managing the relationship with off-shore global operations partners (BPO)

Responsibilities:

• Manage the Disputes agents that complete reviews of escalations, complaints, appeals, and disputes

• A Subject Matter Expert on all dispute types covered by the teams (Debit, Credit, Zelle, ACH, Check, P2P, and Wire)

• Troubleshoot issues with internal SoFi staff and engineering teams

• Research and stay up to date on industry trends as it relates to financial transaction activities and disputes

• Proactively work with management on team processes to improve efficiency, accuracy, quality, and speed to outcomes