Benefits:

• Paid Time Off

• Supplemental Insurance

• Health Insurance

• Career Growth

• Retirement BenefitsEmployee Bonus ProgramGroup Life BenefitsTeam Building Events

Benefits:

• Paid Time Off

• Supplemental Insurance

• Health Insurance

• Career Growth

• Retirement BenefitsEmployee Bonus ProgramGroup Life BenefitsTeam Building Events

Benefits:

• Paid Time Off

• Supplemental Insurance

• Health Insurance

• Career Growth

• Retirement BenefitsEmployee Bonus ProgramGroup Life BenefitsTeam Building Events

Benefits:

• Values-based culture: Care, Integrity, Simplicity, Joy, and Boldness.

• Learn and grow. Work alongside growth mindsets that embrace continuous learning.

• Enjoy the journey alongside teammates striving to be world-class in every way.

• We’re a global company with a diverse team that speaks over 25 languages

Education Requirements:

• Bachelor’s degree in a relevant field such as Business, Computer Science, Software Engineering, Information Technology, or a related discipline

Experience Requirements:

• At least 5 years experience in a Business Analyst role within technology-related businesses.

• Proven experience in managing relationships with large, global company customers.

• Familiarity or expertise with mobile application development, website creation, and app stores.

• Experience working within an agile framework and scrum methodology, collaborating with cross-functional teams in a sprint format.

• Certifications such as Certified Business Analysis Professional (CBAP) or PMI Professional in Business Analysis (PMI-PBA) are preferred

Other Requirements:

• Excellent communication skills (both verbal and written) in English. Native French speakers may have an additional advantage.

• Experience working with Jira, Confluence, and Monday.com, or similar

Responsibilities:

• Lead customer engagements to capture business requirements; translate needs into technical requirements for mobile app development and value realization.

• Develop and manage functional requirements, use cases, and detailed design specifications.

• Collaborate intensively with Project Managers, Scrum Masters, UX designers, Developers, and QA engineers to ensure the delivery of high-quality, scalable, and sustainable mobile apps that align with functional requirements and address business challenges identified by customers.

• Assist Development and Quality Assurance teams by analyzing and clarifying requirements on a day-to-day basis.

• Write user stories and other requirements documentation; maintain, update, and support already composed requirements. Ensure compatibility of requirements with SCRUM best practices and the current workflow. Dedicate time and care to deliver professionally written customer communication, as well as verbal communication via conference calls. Perform acceptance testing for delivered user stories, exploratory/ad hoc testing whenever applicable, and develop/document test cases for composed requirements. Work with a spirit of collaboration and respect with internal and external teams to ensure a positive work environment is fostered. Deliver high CSAT (customer satisfaction) and NPS (net promotion score) results. Assist with retention, expansion, and renewal efforts

Benefits:

• Medical Insurance

• Generous Leave Policy

• Employee Referral Program

• Fitness Reimbursement

Benefits:

• Paid Maternity, Paternity and Adoptive Leave

• Health Insurance

• Hybrid working based in Ireland

• Flexible Working

• Competitive Salary

Experience Requirements:

• 3+ years in a Customer Success Role working with enterprise level customers

Responsibilities:

• Own the customer outcomes, ensuring they are receiving value from Cyara’s solutions

• Understand the value of Cyara to the customer and be able to articulate that back to key stakeholders and executives

• Executing renewals for your book of business including negotiation and closing with a goal to securing long-term contracts with uplift

• Own a portfolio of 25-30 Enterprise Customers between $2-3m ARR

• Understand the customer pain points and strategic objectives and how they can be solved with Cyara’s technology

Benefits:

• Medical, Dental, and Vision Insurance

• Flexible Spending Accounts

• Flexible work schedules and remote first environment

• Unlimited Time Off in addition to paid holidays

• Life and disability programs

Experience Requirements:

• 5+ years of experience in a technical account management, customer success, or a similar role in the technology/SaaS industry, with at least 2+ years in a leadership capacity

Other Requirements:

• Strong technical knowledge with hands-on programming/scripting language (Python, JavaScript, etc.) experience for testing and/or automation

• Preference given to those coming from CCaaS, UCaaS, CX, or Gen AI

• Proven experience managing and growing high-performing teams

Responsibilities:

• Lead, coach, and mentor a team of Technical Account Managers to ensure exceptional service and support are delivered to customers

• Define and manage development goals, plans, and activities to ensure TAMs stay current and expert on product knowledge, consulting skills, and customer value

• Lead process development and continuous improvement initiatives, delegating across the team, to improve overall team efficiency and effectiveness

• Collaborate with cross-functional leaders to ensure effective delivery of customer satisfaction, retention, and growth

Benefits:

• Cutting-edge innovation

• Flexible timings

• Mentorship from industry leaders

• Recognition as a top company

• Accelerated career growth

Responsibilities:

• Understand customer business problems

• Deliver product demonstrations

• Develop product strategies and messaging

• Create marketing collateral

• Gather customer feedback

Benefits:

• Employee Stock Plan

• Competitive Compensation Package

• 100% Company Paid Premium Medical Plan

• Team Building Activities

• Paid Vacation And Time-off

Benefits:

• Employee Stock Plan

• Competitive Compensation Package

• 100% Company Paid Premium Medical Plan

• Team Building Activities

• Paid Vacation And Time-off

Benefits:

• Employee Stock Plan

• Competitive Compensation Package

• 100% Company Paid Premium Medical Plan

• Team Building Activities

• Paid Vacation And Time-off

Benefits:

• Employee Stock Plan

• Competitive Compensation Package

• 100% Company Paid Premium Medical Plan

• Team Building Activities

• Paid Vacation And Time-off

Benefits:

• Full benefits package with zero premium (selected plan levels)

• Interos fit club

• Charity miles events

• On-site gym and dedicated Peloton room at headquarters

• Employee assistance program

Benefits:

• Insane levels of ownership, independence, and responsibility while working with and learning from some of the smartest peers

• Support to grow by providing leveling up opportunities through books and courses

• Hybrid Office — work from anywhere or at one of our office locations 🙂

• Flex hours — work at your best hours 💪

• Unlimited Time Off ⏰

Experience Requirements:

• 1+ years PM experience on a ML team

• 3+ years end-to-end PM experience in the B2B space

Responsibilities:

• Being part of the sales & customer support calls to collect insights, pain points, and helping users be successful in their goals.

• Aligning business vision, technical debt, competitive analysis, and customer needs to derive and document product features that will move the needle (writing a lot).

• Working with the UX and design team to convert product requirements into wireframes and eventually best-in-class user experience.

• Supporting the engineering team by always being there to unblock and provide the necessary context to build successfully.

• Defining and owning the product roadmap for the engineering team to execute upon (a word of caution: you’ll not be instructing the engineering team on what to build; you will be influencing them to convince that a feature is worth building)

Benefits:

• Flexibility in work location and schedules

• Work in a committed team

• Be part of an international team (30+ nationalities)

• Be your whole self in an inclusive environment

Benefits:

• Workforce development

• Volunteer days off

• Wellness programs

• Personal and holiday time off

• Equal pay and annual pay assessment

Benefits:

• Work Culture

• Career Advancement

• Learn & Grow

• Latest Tools

• Global Impact

Experience Requirements:

• Experience in product management, preferably in the SaaS or AI industry

• Familiarity with agile development methodologies, such as Scrum

• Ability to translate customer needs into actionable product features

• Excellent problem-solving and analytical skills

• Passion for technology and a drive to continuously improve our products

Other Requirements:

• Experience in product ownership or a similar role within a technology company, preferably with a focus on AI tools or online services

• Strong planning and organisational skills, with a proven ability to manage multiple tasks and projects simultaneously

Responsibilities:

• Planning and prioritising new features for our products

• Guiding the development team on requirements and specifications

• Conducting daily scrum calls and backlog grooming sessions

• Creating and maintaining product documentation

• Planning and strategizing future product features

Benefits:

• Great culture

• Health and wellness

• Flexible Hours

• Training and Development

• Fundraising budget

Experience Requirements:

• 2-3+ years professional experience in a similar role and/or company

• SaaS experience highly beneficial

Other Requirements:

• Highly organised and able to work well under pressure

• Collaborative and open to feedback

• Achievement focussed - determination to meet high standards and exceed norms and expectations

• Strong communication and presentation skills - comfortable engaging with senior stakeholders, and able to think on your feet.

• An entrepreneurial attitude - you aren’t afraid to suggest new ideas and processes to make us better

• Creativity - ability to generate new ideas and to recognise and build upon the ideas of others

Responsibilities:

• Manage multiple customer projects concurrently, ensuring on-time delivery and high-quality outcomes.

• Develop detailed project plans with clear timelines and deliverables.

• Identify trends and patterns in customer requirements and develop innovative solutions to address unique challenges.

• Escalate customer issues to appropriate internal teams for resolution, providing follow-up and feedback to customers.

• Maintain regular communication with customers to provide project updates and gather feedback.

Benefits:

• Autonomy and Ownership

• Competitive Compensation

• Health Coverage

• Retirement Plan

• Time Off

Experience Requirements:

• Minimum of 6 years in product management roles, with a focus on SaaS platforms or AI technologies

Other Requirements:

• Proven ability to lead and inspire cross-functional teams, with a track record of building successful products at or before Series A stage

• Passionate about creating products that genuinely solve customer problems

• Strong analytical skills with the ability to translate vision into actionable plans in ambiguous environments

• Thrives in a fast-paced, dynamic startup environment with changing priorities

Responsibilities:

• Establish and communicate a compelling product vision that aligns with Enterpret's mission, strategic objectives, and leverages foundational model advancements

• Develop a comprehensive product roadmap focused on innovation, scalability, and customer satisfaction

• Oversee the entire product and design lifecycle, from ideation to launch, ensuring timely and high-quality delivery

• Collaborate with cross-functional teams, including engineering and GTM, to drive product success

• Engage with customers to gather insights and feedback, translating their needs into actionable product enhancements Ensure our products deliver exceptional value and user experienceBuild, mentor, and lead a high-performing product and design team, fostering a culture of accountability, speed, and qualityEnsure a seamless and intuitive user experience through effective design leadershipMonitor industry trends and competitive landscapes to identify opportunities for product improvement and differentiationDefine and track key performance metrics to assess product effectiveness and guide decision-making

Benefits:

• Health benefits

• 401K plan

• Company equity

• Remote-first

• Flexible PTO