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Senior Software Engineer
Build, host, and optimize production-ready WordPress websites in minutes using AI-powered automation, custom content generation, and managed Google Cloud hosting.
Education Requirements:
Bachelor’s degree in Computer Science or a related field (Master’s a plus)
Experience Requirements:
5+ years of professional backend development
At least 3 years in Node.js
Production experience with SQL databases (MySQL or PostgreSQL)
Experience with LLMs, including LangGraph and LangChain
Other Requirements:
Strong grasp of asynchronous programming
Solid understanding of design patterns and clean architecture
Proficiency with Git and collaborative workflows
Comfortable working in Linux/ Bash environments
Responsibilities:
Design & build scalable, fault-tolerant backend services in Python/ Node.js
Architect, debug, and optimize micro services
Write clean, testable code that follows SOLID principles
Own quality - add tests, set up CI pipelines, and review peer code
Maintain & enhance existing systems and refactor legacy components
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Senior Customer Care Specialist (Day Shift)
Build, host, and optimize production-ready WordPress websites in minutes using AI-powered automation, custom content generation, and managed Google Cloud hosting.
Benefits:
Competitive salary + performance bonuses
Health insurance
Learning & development budget
Gym package / fitness membership
Work-life balance and hybrid work flexibility
Education Requirements:
Bachelor’s degree in a related field
Experience Requirements:
Minimum 3 years of customer care experience
Proven experience in the IT industry
Other Requirements:
Excellent written English skills
Strong technical aptitude with advanced problem-solving skills
High attention to detail with strong multitasking abilities
Hands-on experience with CMS platforms (e.g., WordPress)
Responsibilities:
Manage large volumes of incoming customer care requests across multiple channels
Build sustainable relationships and trust with customers
Interact with customers to provide accurate information regarding products and services
Analyze customer inquiries to identify root causes and provide effective solutions
Handle customer complaints with professionalism and empathy
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Mid-Level Customer Care Specialist (Day Shift)
Build, host, and optimize production-ready WordPress websites in minutes using AI-powered automation, custom content generation, and managed Google Cloud hosting.
Benefits:
Competitive salary + performance bonuses
Health insurance
Learning & development budget
Gym package / fitness membership
Work-life balance and hybrid work flexibility
Education Requirements:
Bachelor’s degree in a related field
Experience Requirements:
At least 1 year of customer care experience
Experience in the IT industry
Other Requirements:
Excellent written English skills
Tech-savvy with strong problem-solving abilities
Ability to manage multiple tasks, prioritize work, and meet deadlines
Familiarity with CMS platforms such as WordPress
Responsibilities:
Handle incoming customer inquiries and support requests
Communicate with customers to provide information about products and services
Analyze customer requests to identify issues and provide appropriate solutions
Resolve customer complaints in a timely and professional manner
Follow up to ensure customer issues are resolved and expectations are met
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