Education Requirements:

• BSc in Computer Science from a leading institute or equivalent experience

Experience Requirements:

• 5+ years of experience in backend engineering in a agile environment

Other Requirements:

• Experienced with traffic intensive systems or big data processing

• Extensive experience developing in Python or other equivalent high level language

• Experience in developing with a distributed microservices architecture

• Ability to work within a team as well as mentoring team-members and leading initiatives

• Experience with various kind of databases, database modeling and API design

• Hands on experience in a cloud environments (AWS / GCP / Azure)

Responsibilities:

• Build and maintain the company’s core data infrastructure

• Continuously improve the system architecture and improve the technical standards

• Work closely with other R&D teams on cross-platform features

• Lead projects from initiatives to production

• Build and structure high end features on a hyper-scale environment

Benefits:

• Competitive salary and generous equity

Education Requirements:

• BSc in computer science or equivalent experience

Experience Requirements:

• 5+ years of hands-on/leading backend development

Other Requirements:

• Significant web development experience building software services for SaaS solutions from high-level architecture design to continuous implementation and maintenance

• Solid programming foundations - data-structures, OOP, design patterns, complexity analysis, etc

• Experience with algorithm design and implementation, using heuristics, working with sequential data and graphs, monitoring results and improving

• Substantial experience with web frontend development, familiarity with the DOM and HTML elements, styling using CSS, the RESTful API and SPA concepts

• Experience integrating software with ML models

• Experience with implementing software testing automation

• Knowledge of CI/CD and DevOps methodologies

• Experience with frontend development libraries such as React and Vue

• Experience with analyzing code, using syntax trees (AST) or a similar approach to achieve a business goal

Benefits:

• Competitive salary and generous equity

Education Requirements:

• BSc in computer science or equivalent experience

Experience Requirements:

• 5+ years of hands-on/leading fullstack development

Other Requirements:

• Significant web development experience building software services for SaaS solutions from high-level architecture design to continuous implementation and maintenance

• Strong experience with TypeScript/JavaScript, HTML, CSS, and at least one modern framework such as React, Angular, or Vue.js

• Experience in taking e.g. Figma mockups and building end-to-end web applications, owning the entire stack.

• Experience with server-side languages such as TS/Node.js, Python, Ruby, or Java

• Strong problem-solving and analytical skills

• Experience with end-to-end testing frameworks like Cypress or Playwright

• Experience with implementing software testing automation

• Knowledge of CI/CD and DevOps methodologies

Education Requirements:

• Bachelor’s degree in Business, Marketing, or a related field

Experience Requirements:

• At least 2 years prior experience working as SMB CSM in SaaS vendors

• Experience with negotiating and closing renewals, expansions and upsells

• Demonstrated experience working with smaller clients and providing a light-touch, personalised approach to client interactions, using automation

• Proven ability to manage multiple relationships and prioritise tasks effectively

• Strong communication and interpersonal skills, with the capability to build rapport and convey complex ideas in a simplified manner

Other Requirements:

• Proficiency in using Salesforce

• Advantage with experience using Customer Success platform

• Proficiency in English

• Willing to Travel to customers, when needed – up to 20%

• Hybrid work – expectation to be in the office 3 times a week

Responsibilities:

• Manage a portfolio of smaller clients under the “Silver” support agreement, being the primary point of contact for all renewal, upsell, and retention activities

• Responsible to manage Customer Life Cycle and Accounts growth

• Customer Data Analysis: Analyse customer data, including product usage metrics, customer feedback, and other relevant data points, to identify trends, patterns, and areas for improvement. Utilise this information to develop actionable insights and strategies to enhance customer success and overall satisfaction

• Monitor and follow up on payment/invoicing and support

• Cross-Functional Collaboration: Collaborate closely with various internal teams, including Sales, Customer Success, Product, and Support, to ensure a seamless customer experience. Provide insights and recommendations to cross-functional teams to improve customer satisfaction and retention

Education Requirements:

• Bachelor’s degree in Computer Science, Engineering, or any related field

Experience Requirements:

• 4+ years of professional experience as a Backend Engineer

• Full proficiency in Java (Spring Boot) and Kafka, with a proven track record of working with micro-services architecture and streaming solutions

• Proficiency in AWS services for data storage, processing, and analytics

• Strong experience in designing and constructing ETL processes for data transformation and integration – advantage

• Demonstrated ability to challenge decisions and work independently

Other Requirements:

• Strong problem-solving skills and meticulous attention to detail

• Familiarity with Python and NodeJS (a plus)

• Experience with GenAI tools – a must

Responsibilities:

• Lead the design, development, and maintenance of efficient and scalable data pipelines, facilitating data collection, processing, and transformation from diverse sources

• Implement real-time data streaming solutions using Kafka, ensuring timely data ingestion and availability

• Utilize Java, including Spring Boot, to build robust and high-performance data processing services within our data platform

• Collaborate closely with cross-functional teams to comprehend data requirements, identify opportunities for data optimization, and support data-driven initiatives

• Uphold data integrity, reliability, and availability by implementing effective ETL processes and conducting data quality checks

Experience Requirements:

• Proficiency in After Effects and Premiere (Figma knowledge is a plus)

• High level of written and spoken English

• A fast learner who is eager to make an impact

• A team player with a collaborative mindset, but also able to work independently

• Excellent organizational skills with the ability to prioritize tasks and meet deadlines

Other Requirements:

• Availability to work 2-3 days per week

Responsibilities:

• Bring creative briefs and storyboards to life through compelling motion design

• Collaborate with the marketing team to produce motion design that visually supports our messaging

• Take initiative in developing new ideas and concepts that elevate our brand’s visual identity

• Incorporate constructive feedback to refine your work and continuously grow your skills

Experience Requirements:

• At least 3 years of experience in customer\technical support in SaaS companies

• Experience working with product and R&D teams

• Experience working with Customer supporting systems such as SalesForce, FreshDesk and JIRA

• Ability to prioritize tasks based on urgency and importance

• Ability to multitask, prioritize and manage time effectively

Other Requirements:

• Data analysis – good technical understanding and experience with Data analysis and investigation tools, REST API, GraphQL, SQL, Postgres, Rockset and Mongo

• Understanding/Experiences in scripting languages: Java, Python, JavaScript and TypeScript

• Critical thinker and problem-solving skills, motivation to learn new skills and technologies, good time-management skills

• Availability to work on Friday a few times per month

• Fluent written and spoken English, Hebrew, additional languages an advantage

Responsibilities:

• Investigate complicated customer complaints up to root cause solutions

• Escalate, investigate, and resolve Tier 1\2 level customer queries

• Act as a consultant and offers solutions for customers’ problems

• Track and manage your work record until resolution

• Work with all R&D groups, CSM and product management