Benefits:

• Competitive salary

• Stock options

• Health insurance

• GymPass

• Other perks

Benefits:

• Competitive salary

• Stock options

• Health insurance

• GymPass

• Other perks

Benefits:

• Competitive salary

• Stock options

• Health insurance

• GymPass

• Other perks

Benefits:

• Competitive salary

• Stock options

• Health insurance

• GymPass

• Other perks

Benefits:

• Competitive salary

• Stock options

• Health insurance

• GymPass

• Other perks

Benefits:

• Competitive salary

• Stock options

• Health insurance

• GymPass

• Other perks

Benefits:

• Competitive salary

• Stock options

• Health insurance

• GymPass

• Other perks

Experience Requirements:

• History of projecting a positive attitude and empathy toward customers in need of support, fostering collaboration and providing leadership in a cross functional team environment

• Proven Team building, Customer-Focused Corporate Culture development, employee mentoring and Conscious Leadership. Successful at unifying and managing a geo-diverse team

• Demonstrable performance delivering cost-effective high-quality customer support in a B2C environment with formalized case/ticketing and OKR-driven structured support processes.

• Experience managing cloud infrastructure, hybrid, on premise, co-loc and SaaS operations

• Experience automating and delivering DevOps, SecOps, Network Management, and Performance Monitoring and Tuning

Other Requirements:

• Experience selecting, contracting, and managing cloud infrastructure and technology providers

• Experience managing SOC II type 2 audits, and ideally ISO 27001 certifications

• Direct experience implementing and administering ITSM or CRM systems, with a history of delivering industry best practices and exceeding industry performance standards

• Excellent problem-solving abilities and a strategic mindset

Responsibilities:

• Lead and manage SaaS and Support teams, fostering a culture of excellent customer service.

• Establish and maintain strong relationships with customers, providing exceptional support and addressing issues and requests with a high level of empathy and professionalism achieving world class customer satisfaction.

• Collaborate with cross-functional teams and clients to design and implement secure deployment architectures ensuring secure and scalable networking and system deployments that supports business growth.

• Work with cross functional teams on customer account issues, plans, and strategies to improve customer satisfaction and revenue growth.

• Analyze system performance metrics and customer feedback to identify areas for improvement and implement effective continuous process and team skills improvement.

Education Requirements:

• Bachelor of Science Degree in Computer Science, Information Technology, or another relevant field OR an equivalent combination of education and relevant experience

Experience Requirements:

• Experience with successful implementation of technology solutions

• Working history in healthcare

• Working knowledge of SQL, Windows Server, Linux, VMware, and shell scripting

Other Requirements:

• Ability to travel to client sites (up to 25%)

• Understanding of software development processes (JIRA, Github, Trello, etc.)

Responsibilities:

• Deploy and configure Illuminate solutions to VMware environments

• Create or modify automated tools to import client data

• Develop custom plug-ins for the Illuminate processing engine to transform client data

• Assist with validation of clinical client data

• Configure Illuminate monitoring tools

Education Requirements:

• Bachelor’s degree or equivalent in education and experience

Experience Requirements:

• At least 5 years of total combined related work experience and completed higher education

• At least 2 years Healthcare information technology (HCIT) consulting. HCIT support and/or other client-facing or information technology (IT) solution work experience

Other Requirements:

• Knowledge of MS SQL Database

• Prior implementation experience in Information technology, data systems, and/or computer science

• Excellent quantitative and analytical abilities

• Willingness to experiment and learn new tools and technologies

• Strong client relationship building, conflict management and negotiation skills

• Excellent analytical and time management skills

• Excellent communication skills both verbal and written

Responsibilities:

• Consult with clients on data acquisition, data integration and analysis across clinical and operational venues

• Design and build of data management solutions that provide data acquisition, data quality, data transformation, and integration of data.

• Resolve escalated problems and issues using solution knowledge and expertise, and resolve complex client concerns raised during implementation, operation, maintenance, or solution application.

• Provide varying levels of implementation services through configuration, analysis, validation, integration, move to production, go live support, transition, project planning and professional consultative services to Clients to ensure successful implementation.

• Collaborate with the Client project team to ensure that the impacts of decisions and approaches are viewed across the solution work streams.

Education Requirements:

• Bachelor’s degree in Nursing

Experience Requirements:

• 5 years acute care nursing experience

• KS or MO nursing license

Other Requirements:

• Excellent written and verbal communication skills

• Excellent customer service skills

• Computer literacy

• Leadership experience preferred

• Specialty nursing certification preferred

Responsibilities:

• Performs quality review of patients identified by our software including but not limited to patient chart reviews

• Facilitates the ongoing coordination of care for patients with incidental findings, including communication with key members of individual patient care team

• Responsible for notifying either the patient or his/her provider when disease state is off surveillance protocol

• Accurately document all aspects of care coordination and follow up in patient management system

• Establish and maintain positive relationships with all involved providers and serve as liaison between various health system departments at client site

Experience Requirements:

• 3+ years leading the design, configuration, and implementation of Tableau BI

• 3+ years of industry experience involved in all stages of data integration and warehouse solution development

• 2+ years working with the Microsoft technology stack including SSIS development and backend SQL development

Other Requirements:

• Knowledge of MS SQL Database required; experience with Python a plus

• Intermediate proficiency in SQL Server required

• Broad experience across all major aspects of an overall Data Warehousing program

• Strong experience optimizing the user experience

• Experience with claim data analysis and working knowledge of the health care industry is strongly preferred; experience at a health plan, consulting firm or hospital system a strong plus

• Willingness to experiment and learn new tools and technologies

• High level of proficiency with Microsoft Office programs

Responsibilities:

• Experience with Tableau BI and other relevant analytic tools

• Proficient in SQL

• Experience with dimensional data modelling and relational databases

• Take technical ownership of implementation of Tableau BI solution set, overseeing:

• External Data and API Integrations

Experience Requirements:

• 2+ years of technical support in SaaS companies with a focus on real-time production systems

Other Requirements:

• Customer experience focused; the ability to communicate effectively both verbally and in writing with customers as well as with internal engineers

• Strong experience with at least two of the following languages/frameworks: Python, Java/Android, Ruby, Go, Node, C/C++, Objective-C/Swift, C#

• Extensive experience and skills in debugging and troubleshooting issues

• Working knowledge of Kubernetes a plus

• Excellent project management skills and the ability to stay calm, prioritize, and deliver in a fast-paced work environment

• Deep understanding of third-party integrations, API

• Experience diagnosing and solving networking issues

• Familiarity with virtualized infrastructure

• Practical, day-to-day experience with Linux and proficient at the command line

• Experience with GIT and working with Github repositories and Github PR requests a plus

• Strong database skills with the expertise to write and update SQL queries with ease and in-depth log analysis capabilities

• Knowledge of and experience with security infrastructure and concepts like public-key encryption, keystores, and certificate chains and management

Responsibilities:

• Develop and maintain an in-depth knowledge of Illuminate Products, SDKs, and Infrastructure

• Implement configuration and software installations which meet the requirements of our clients

• Work with Hospitals and Hospital systems to ingest and confirm quality of data relevant to our products

• Manage our Support desk with other teammates a rotating basis

• Working in an on-call rotation on weekends and holidays

Education Requirements:

• Bachelor's degree required science & analytics, accounting, statistics, business management OR four (4) years of experience in a directly related field

Experience Requirements:

• 3+ years of academic or relevant work experience with data collection and management, data statistical analysis, and data interpretation/consulting

Other Requirements:

• Strong experience optimizing the user experience

• Experience with claim data analysis and working knowledge of the health care industry is strongly preferred; experience at a health plan, consulting firm or hospital system a strong plus

• Experience creating extracts and visualizations in Tableau preferred

• Knowledge of MS SQL Database preferred

• Excellent quantitative and analytical abilities

• Willingness to experiment and learn new tools and technologies

• Prior experience with bookkeeping and accounting/receivables at an organization preferred.

• High level of proficiency with Microsoft Office programs

Responsibilities:

• Research, conceptualize, and develop analytical approaches for identifying, analyzing, and interpreting trends or patterns in complex data sets, particularly in healthcare claims & clinical data

• Ability to envision and design innovative reports to inform and improve upon ongoing initiatives and clinical programs

• Collaborate with teammates to identify data driven opportunities to add value to existing and potential partners

• Perform ad-hoc analysis for internal and external stakeholders

• Design and build self-service dashboards to measure performance and assist in directing team’s efforts towards initiatives with the largest impact

Benefits:

• Unlimited PTO

• Free lunch at the office

• Medical

• Dental

• Vision

Education Requirements:

• Masters in Computer Sciences preferred

Experience Requirements:

• 4-6 years of professional experience

Other Requirements:

• Self motivated, hard working and proactive

• High levels of operational process and task execution competence with organized and hands-on approach

• Detail oriented

Responsibilities:

• Integration of user-facing elements developed by a front-end developers with server side logic

• Build robust and scalable software in Ruby, Scala, and/or Java

• Design and create services and system architecture for your projects, and contribute and provide feedback to other team members

• Help improve our code quality through writing unit tests, automation and performing code reviews

• Building reusable code and libraries for future use

Benefits:

• Motivating salary

• Remote work & flexibility

• Flexible vacation policy

• Comprehensive health plan

• Food compensation

Education Requirements:

• Bac +5 in computer science/data

Experience Requirements:

• 3 years of experience in a similar position

Other Requirements:

• Experience in multi-project management

• Good customer relationship management

• Technical supervision and support of junior consultants

• Autonomy, proactivity, rigor, teamwork, pragmatism, and excellent interpersonal skills

• Ability to manage risks and problems, and be a source of proposals

• Fluent in French and English

• Knowledge of relational databases (MYSQL), data modeling and datamart

• Skills in REST APIs/Web services

• ETL (flows, APIs, WS, connectors…) for the creation of pipelines and data flows

• Knowledge of data modeling and segmentation/scoring tools (RFM, PMG…) and any experience in Datamining (structured or unstructured data)/Algo

• Cloud Datawarehouse (Bigquery, …), MDM or CDP, Loyalty, Marketing Automation and/or BI (Power BI, Qlik, Tableau Software, MicroStrategy…)

Responsibilities:

• Participating and leading design workshops

• Writing functional specifications and having them validated by the relevant stakeholders

• Defining the testing strategy

• Describing all the test cases to be performed

• Preparing datasets with the IT teams, running the tests and providing a progress report Participating in project committees that you will prepare for stakeholders (progress/arbitration/project risks/deadlines…) Analyzing and evaluating the technical feasibility of client requests and estimating the effort involved in client requests Setting up the technical and functional documentation for the solution Setting up Scal-e instances for our clients Coordinating the team of IT project managers and junior data engineers to define workload plans Collaborating with the R&D teams to implement new features for the tool: design, coding, front-end/back-end debugging

Experience Requirements:

• Proficiency in Python, NumPy, and pandas libraries

• Data-oriented problem-solving skills: exploration, visualization, features extraction, and model tuning

• Understanding Machine Learning models: objective functions, regularization, gradient descent, optimization techniques, the curse of dimensionality, etc.

• ML feature engineering (e.g., tokenization, pre-processing and aggregation, pre-trained embeddings)

Other Requirements:

• Our company-wide communication language is English (written & spoken).

• We would appreciate if you could send us your application’s content (CV, cover letter) in English.

• This internship is a pre-hire position, and our goal would be to see this internship convert into a full-time position. The Crossing Minds team prides itself on our team culture and values. Our differences are valued, and our authenticity is celebrated. We are committed to nurturing an environment of mutual respect where equal employment opportunities are available to all.

• Experience with recommender systems in the form of an internship, course, or personal project

• Experience with software development practices, including git proficiency, design patterns, and contributing to large code bases

• Experience as a Machine Learning Engineer in a professional setting

• Experience in customer-facing roles

Responsibilities:

• work with other engineers on the team to unlock the value of recommender systems for our customers

• develop solutions to challenging machine learning problems by exploring datasets, training models, and delivering great recommendations to our customers

• contribute to directly impacting not only the business success of our customers but also millions of people around the world in their discovery of items better tailored to their tastes

• contribute to the evolution of our core recommendation platform

Education Requirements:

• Bachelors or Masters in Computer Science, Software Engineering or equivalent work experience

• 3+ years of experience as a full-stack engineer

• Experience developing and managing AI infrastructure

Experience Requirements:

• 3+ years of experience as a full-stack engineer

• Experience developing and managing AI infrastructure

Other Requirements:

• Strong problem solving skills and fast paced work ethic

• Interest in learning about Materials Science (prior knowledge is not required)

• Fast learner able to adapt to challenging environments

Responsibilities:

• be at the heart of the technology development

• contribute to a strong mission where software is key