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Customer Support Manager
Provide real-time transportation intelligence and AI-powered trip planning to help employees and residents make sustainable, efficient commuting choices.
Benefits:
Medical, Dental, Vision
Life Insurance
401k (with match)
Paid time off
Experience Requirements:
5+ years as an experienced customer support leader
Experience in music distribution or music tech a plus
Advanced experience with CRM systems and AI-driven workflows
Other Requirements:
Strong data analysis skills with Google Sheets
Decisive and accountable
Comfortable with complex domains like royalties and rights
Responsibilities:
Lead day-to-day Customer Support operations
Manage Support Leads, driving accountability and quality
Establish and maintain a Quality Assurance (QA) program
Track and improve CSAT and resolution rates
Work cross-functionally to reduce contact rates
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Customer Service Team Lead
Provide real-time transportation intelligence and AI-powered trip planning to help employees and residents make sustainable, efficient commuting choices.
Experience Requirements:
1+ years of experience in a Customer Service agent role
Previous experience as a Customer Service Lead is a plus
Guru, Zendesk, and Talkdesk experience are a plus
Other Requirements:
Excellent ability to de-escalate and deal with challenging situations
Strong written communication skills
Interest in commercial fiction and/or ecommerce
Grit and perseverance
Responsibilities:
Manage day-to-day lead tasks for 10-12 agents
Serve as an escalation point to agents regarding member issues
Maintain, update, and improve the agent knowledge base
Effectively communicate key information to stakeholders in reports
Oversee dispute resolution by maintaining SOPs
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Account Director
Optimize retail media spend and dominate the digital shelf with AI-powered automation across Amazon, Walmart, and 1,450+ retailers for consumer brands.
Benefits:
Comprehensive medical, vision, and dental coverage
401(k) retirement plan
Short & long-term disability insurance
Life insurance
Unlimited PTO
Education Requirements:
Bachelor’s degree in Engineering, Economics, or a related field
MBA preferred
Experience Requirements:
8+ years’ experience in consulting, account management, or customer success
Experience at a top consulting firm, analytics firm, or leading CPG/Retail organization
Demonstrated commercial acumen with a record of successful renewals and upsells
Other Requirements:
Up to 50% travel is expected
High bias for action and entrepreneurial energy
Executive presence with outstanding communication skills
Responsibilities:
Own the overall CIQ account strategy, planning, and executive engagement cadence
Deepen strategic partnership with customers through business reviews and workshops
Build and maintain multi-threaded, VP+ relationships across customer organizations
Independently lead renewals and negotiate contract terms
Orchestrate cross-functional teams to deliver customer outcomes
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Revenue Operations Manager
Uncover hidden legal violations and build high-impact litigation pipelines with AI-powered case discovery, data-backed risk assessment, and vetted plaintiff intake.
Benefits:
Medical, Dental & Vision insurance for you and your dependents
$150 weekly Grubhub credit for lunches
Unlimited paid time off policy
Hybrid work model - onsite 3 days/week
Bonus incentive plan and stock option plan
Experience Requirements:
4+ years of experience in Revenue Operations, Sales Operations, Business Operations, or Commercial Analytics within a startup B2B SaaS company
Proven ownership of end-to-end revenue lifecycle processes
Experience designing and enforcing commercial governance frameworks
Hands-on expertise with CRM ecosystems (Salesforce and/or HubSpot)
Experience leading cross-functional initiatives involving Sales, Marketing, Customer Success, and Finance
Other Requirements:
Strong analytical and systems thinking capabilities
Executive communication skills
High ownership mindset
Experience with working directly with Revenue managers and executive stakeholders
Advantage: Hands-on programming experience with Python or JavaScript
Responsibilities:
Own and evolve the company’s Revenue Operating Model
Shape commercial strategy and execution through GTM planning and forecasting
Translate stakeholder needs into technical product specifications and implementations
Embed AI-driven enrichment and intelligent automation into core business processes
Design and optimize scalable lifecycle processes across the full commercial journey
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Sales Director - US
Boost your return on ad spend by optimizing creative elements with AI-driven predictive insights, competitive benchmarking, and data-backed creative validation.
Experience Requirements:
Hunter mentality in AdTech and MarTech industries
5+ years of experience in Sales or Business Development
Success closing mid-market to enterprise deals
Proven record of exceeding revenue targets
Other Requirements:
Experience selling to CMOs and marketing executives
Excellent communicator with storytelling abilities
Strategic thinker capable of moving deals fast
Responsibilities:
Own entire sales process from prospecting to closing
Build relationships with marketing and creative leaders
Establish and scale Alison.ai’s presence in the US market
Articulate value proposition and ROI
Represent company at industry conferences and events
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Marketing Operations Coordinator
Optimize ecommerce ad performance and scale Meta spend with AI-powered audience intelligence and predictive conversion insights designed for modern DTC brands.
Benefits:
Medical
Dental
Vision
Equity
Experience Requirements:
Early in your career (0–2 years experience)
Other Requirements:
Highly organized and detail-oriented
Comfortable with multiple tools and platforms
Curious, proactive, and reliable
Interested in AI-driven workflows
Responsibilities:
Manage day-to-day TikTok Shop operations
Support affiliate and creator workflows using our TikTok CRM
Support email and SMS execution in Klaviyo
Maintain product listings across Shopify and TikTok Shop
Use AI tools to improve efficiency
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Business Development Representative - Growth
Optimize ecommerce ad performance and scale Meta spend with AI-powered audience intelligence and predictive conversion insights designed for modern DTC brands.
Benefits:
Offers Commission
Medical
Dental
Vision
Equity
Experience Requirements:
1–3 years of experience in outbound sales, business development, or high-volume prospecting
Other Requirements:
Strong written communicator
Experience in the Shopify ecosystem or working with paid media/creative agencies
Comfortable using Apollo, Salesforce, HubSpot, LinkedIn Sales Navigator
Self-starter with a bias for action
Responsibilities:
Identify high-potential DTC brands and agencies
Drive awareness through compelling, personalized outreach
Schedule high-quality discovery calls and demos
Test messaging and help sharpen targeting strategy
Maintain clean records in Salesforce and report on pipeline activity
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Senior Software Engineer
Optimize ecommerce ad performance and scale Meta spend with AI-powered audience intelligence and predictive conversion insights designed for modern DTC brands.
Benefits:
Medical
Dental
Vision
Equity
Education Requirements:
Bachelor's degree in Computer Science or a related field, or equivalent practical experience
Experience Requirements:
6+ years of professional software development experience
Proven experience working in startup environments
Other Requirements:
Proficiency with TypeScript, Python, and React
Strong working knowledge of SQL and relational database design
Experience building or integrating with AI-powered applications
Proficiency with AI-assisted coding tools (e.g., GitHub Copilot, Cursor, Claude Code)
Responsibilities:
Build, maintain, and scale full stack applications using TypeScript, React, and Python
Work on end-to-end features including AI agent interfaces and orchestration layers
Design, build, and document backend services and APIs
Query and manage relational databases using SQL
Own projects from architecture to deployment in an agile environment
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AI Product Engineer
Automate repetitive operational tasks by building custom AI agents using natural language and 1,000+ integrations without paying for workflow execution fees.
Other Requirements:
Can you work on site in NYC?
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Founding BizOps (Apollo Unit)
Translate baby cries and monitor infant health using clinically-backed voice AI designed to help parents and medical professionals provide proactive neonatal care.
Experience Requirements:
relentless generalist problem solver
ability to go into unknown terrains
surgical execution
relentless truth seeking
obsession with greatness
Other Requirements:
high autonomy
truth is in the field mindset
creative mindset
empowered to run at solutions wholeheartedly
Responsibilities:
Build the Hero growth engine
Launch new markets
Design systems to uphold quality
Build technology that feels human
Collaborate with founders and team members
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Senior Software Engineer
Orchestrate no-code AI applications across chat and voice channels with support for 65+ languages and instant LLM switching to enhance customer experiences.
Experience Requirements:
5 or more years experience working as a software engineer
3+ years using AWS services such as CloudFormation, ECS, API Gateway, Lambda, and DynamoDB
Strong command of JavaScript (Node.js), TypeScript, or Python
Development experience with horizontally scaling systems design
Other Requirements:
AWS Certified Solutions Architect - Associate or higher (desired)
GCP Associate Cloud Engineer or higher (desired)
Understanding of application, server, and network security
Passport or visa permitting short stays in the USA for business purposes
Responsibilities:
Design and develop JavaScript, TypeScript, or Python scripts adding to an existing codebase
Own tasks from definition to deployment
Collaborate with other engineers to establish system requirements
Write robust, flexible, maintainable, and adequately documented code
Create, improve, and maintain unit and functional tests
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Sr Account Executive, Retail
Orchestrate no-code AI applications across chat and voice channels with support for 65+ languages and instant LLM switching to enhance customer experiences.
Benefits:
Uncapped commissions
OTE potential at $260,000-$300,000
Education Requirements:
Bachelor's degree or equivalent, compelling work experience
Experience Requirements:
5-7+ years of quota-carrying experience selling complex B2B software (SaaS, PaaS) solutions
Proven track record of selling directly to and closing deals with Mid-Market and Enterprise retail organizations
Experience selling to leadership within CX, Contact Center, or E-commerce departments
Recent experience in the last 3 years in SaaS or growth companies
Other Requirements:
Strong, existing network of contacts within the retail industry
Expert in methodologies like MEDDICC/MEDDPICC
Passion for AI and technology
Responsibilities:
Develop and execute a strategic go-to-market plan for the retail vertical
Build relationships with VPs and Directors across CX, E-commerce, and Digital Transformation
Architect ROI-driven solutions for retail pains like order status and personalized shopping
Present bespoke demonstrations to retail executive audiences
Lead multi-threaded negotiations with senior stakeholders for large contracts
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Business Development Representative
Orchestrate no-code AI applications across chat and voice channels with support for 65+ languages and instant LLM switching to enhance customer experiences.
Benefits:
Uncapped commissions
OTE potential at $80,000-$100,000
Direct path to grow into an Account Executive role
Education Requirements:
Bachelor's degree or equivalent life/work experience
Experience Requirements:
1-2 years of experience in a dynamic, customer-facing role (e.g. hospitality, retail, recruiting)
Experience in a startup environment or accustomed to working in an ambiguous environment
Previous experience as a Sales Development Representative (SDR) or BDR (nice to have)
Other Requirements:
Passion for technology, particularly AI
Familiarity with sales engagement tools like HubSpot, Salesforce, or LinkedIn Sales Navigator
Growth mindset and coachability
Responsibilities:
Identify and research key companies and contacts in target markets
Craft compelling outreach using phone calls, emails, and social media
Engage and qualify potential customers based on business challenges
Schedule and confirm introductory discovery meetings for Account Executives
Maintain lead data and activities in the CRM
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Account Executive
Orchestrate no-code AI applications across chat and voice channels with support for 65+ languages and instant LLM switching to enhance customer experiences.
Benefits:
Uncapped commission plan
OTE potential at $260,000-$300,000
Education Requirements:
Bachelor's degree or equivalent, compelling work experience
Experience Requirements:
4-6+ years of quota-carrying, B2B software/SaaS sales experience in a closing role
Demonstrable history of consistently meeting or exceeding sales targets
Recent experience in the last 3 years in SaaS or growth companies
Experience managing a complex sales cycle and selling a technical product
Other Requirements:
Experience working directly with leadership in Customer Experience (CX) or Contact Centers
Familiarity with established sales methodologies (e.g., MEDDIC, Challenger Sale, Solution Selling)
A Passion for Technology particularly AI
Responsibilities:
Manage the full sales cycle for a pipeline of qualified leads from initial meeting to signed contract
Conduct deep-dive discovery calls to uncover prospects' critical business challenges
Showcase the power of the NLX platform with tailored, value-driven product demos
Act as a consultative expert guiding prospects through the evaluation process
Skillfully navigate complex buying committees and negotiate contracts
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Forward Deployed Engineer, Intern - Campus Recruiting 2026
Build, deploy, and manage enterprise-grade AI at scale with a unified platform that centralizes data science workflows for teams in life sciences and finance.
Benefits:
Equity
Company bonus or sales commissions/bonuses
401(k) plan
Medical, dental, and vision benefits
Wellness stipends
Education Requirements:
Graduating in Spring 2027 or later, pursuing a Bachelor’s or Master’s degree in Data Science, Computer Science, or a related field
Experience Requirements:
Passion for AI/ML, data science, and its real-world applications
Experience coding in at least one industry-standard programming language (Python or R strongly preferred)
Strong communication and problem-solving skills
Interest in customer-facing work
Other Requirements:
Growth mindset
Ability to work with the spirit of a startup
Responsibilities:
Spend 10–12 weeks working directly with customers and teams
Write code, design solutions, and support real-world, high-stakes environments
Blend software engineering skills with customer empathy and domain awareness
Contribute to impactful and visible projects
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Presales Consultant
Automate complex decision-making in regulated industries using deterministic symbolic reasoning to eliminate hallucinations and ensure full auditability.
Benefits:
Competitive pay
Generous vacation allowance
Remote-first culture
Growth & learning
Impactful work
Education Requirements:
Degree in Computer Science, Cognitive Science, Logic, or Engineering
Experience Requirements:
4–7 years in presales, solution consulting, or technical consulting
Running discovery workshops
Translating business needs into technical architectures
Experience in enterprise SaaS, AI, or analytics
Experience with financial services or insurance sectors
Other Requirements:
Understanding of AI, rule-based systems, or reasoning engines
Comfort with structured and unstructured data
Excellent communication and storytelling skills
Agile and self-directed
Responsibilities:
Lead discovery sessions to understand client decision processes
Design and deliver tailored proof-of-concepts and prototypes
Build and deliver compelling technical demonstrations
Support knowledge engineering and modeling of knowledge graphs
Partner with Account Executives to craft solution proposals
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Account Executive
Automate complex decision-making in regulated industries using deterministic symbolic reasoning to eliminate hallucinations and ensure full auditability.
Benefits:
Competitive pay
Generous vacation allowance
Remote-first culture
Growth & learning opportunities
Impactful work
Experience Requirements:
Proven track record of meeting enterprise SaaS quota ($200k+ ACVs)
Experience building ROI models and business cases
Hands-on proficiency with MEDDPIC qualification
Selling into regulated industries (BFS, Healthcare, Government)
Operating in early-stage startup environments
Other Requirements:
High grit and self-reliance
Strong executive presence
Ability to self-generate pipeline
Consultative sales capability
Responsibilities:
Meet and exceed annual enterprise SaaS quota
Run value-based, consultative enterprise sales motions
Navigate transformational AI adoption objections
Rigorously qualify opportunities using MEDDPIC
Build and shape early-market presence and territory strategy
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Account Executive - Enterprise
Embed actionable AI insights directly into existing business workflows and applications to accelerate decision-making and drive enterprise-wide adoption.
Education Requirements:
Bachelor’s degree in business, marketing, or a related field
MBA is a plus
Experience Requirements:
10+ years of enterprise sales experience
Strong record of closing large, complex deals (6–7+ figure ACVs)
Experience selling SaaS, data, AI, or analytics platforms
Other Requirements:
Strong command of structured sales methodologies (MEDDICC, Challenger, Spin, etc.)
Executive level communication, presentation, and influence skills
Expertise in building business cases and articulating ROI at scale
Responsibilities:
Identify, qualify, and pursue large-scale enterprise opportunities
Use a consultative, value-based approach to diagnose enterprise challenges
Build deep relationships with C-suite and VP-level leaders
Develop and manage a strong, high-value pipeline
Lead all phases of multi-stakeholder, multi-month enterprise sales cycles
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Program Manager, AI for Policy
Stay ahead of the rapid AI curve with daily news, implementation guides, and expert-led workshops designed for professionals seeking to master the future of work.
Benefits:
Bonus
Equity
Benefits
Education Requirements:
Bachelor's degree in political science, business, or related
Master's degree preferred
Experience Requirements:
8+ years in program or product management
Hands-on experience with LLMs and prompt engineering
Experience with organizational change methodologies
Other Requirements:
Analytical skills designing dashboards and reports
Responsibilities:
Execute AI transformation strategy
Identify AI impact areas
Design AI-powered solutions
Drive adoption and change management
Establish and track adoption metrics
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Executive Assistant, Amazon Ads Marketing
Access personalized product recommendations and streamlined global shopping through AI-driven discovery and voice-activated assistance for consumers and sellers.
Benefits:
health insurance
401(k) matching
paid time off
parental leave
restricted stock units (RSUs)
Experience Requirements:
5+ years of executive assistant experience
Other Requirements:
Experience with executive level calendar management
Experience with domestic or international travel coordination
Experience with Microsoft Office products and applications
NYC based role requiring five days a week in-office
Responsibilities:
Complex calendar management for internal and external meetings
Manage detailed domestic and international travel itineraries
Track and drive completion of key deliverables
Coordinate with peers, internal stakeholders, and industry professionals
Manage team space planning and morale activities
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