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Manager - Partnerships and Alliances
Kapture CX is an AI-powered customer experience platform providing self-service, agent support, conversation intelligence, and feedback management tools for enhanced CX.
Experience Requirements:
4+ years
3+ years
8+ years
1-2
1 to 4 years
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Senior project manager
Kapture CX is an AI-powered customer experience platform providing self-service, agent support, conversation intelligence, and feedback management tools for enhanced CX.
Experience Requirements:
8+ years
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Solution Consultant
Kapture CX is an AI-powered customer experience platform providing self-service, agent support, conversation intelligence, and feedback management tools for enhanced CX.
Experience Requirements:
1-2
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Sales Development Representative (International Markets)
Kapture CX is an AI-powered customer experience platform providing self-service, agent support, conversation intelligence, and feedback management tools for enhanced CX.
Experience Requirements:
1 to 4 years
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Director - Project Management
Kapture CX is an AI-powered customer experience platform providing self-service, agent support, conversation intelligence, and feedback management tools for enhanced CX.
Experience Requirements:
8 Years+
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Director- Sales Enablement
Kapture CX is an AI-powered customer experience platform providing self-service, agent support, conversation intelligence, and feedback management tools for enhanced CX.
Experience Requirements:
7 - 14
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Technical Account Manager
Kapture CX is an AI-powered customer experience platform providing self-service, agent support, conversation intelligence, and feedback management tools for enhanced CX.
Experience Requirements:
3-6
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Python Developer
Kapture CX is an AI-powered customer experience platform providing self-service, agent support, conversation intelligence, and feedback management tools for enhanced CX.
Experience Requirements:
1.5+
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Senior Java Engineer / Tech Lead
Kapture CX is an AI-powered customer experience platform providing self-service, agent support, conversation intelligence, and feedback management tools for enhanced CX.
Experience Requirements:
3+
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Junior Machine Learning Engineer (GenAi)
Kapture CX is an AI-powered customer experience platform providing self-service, agent support, conversation intelligence, and feedback management tools for enhanced CX.
Experience Requirements:
1+ years
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Machine Learning Engineer (GenAi)
Kapture CX is an AI-powered customer experience platform providing self-service, agent support, conversation intelligence, and feedback management tools for enhanced CX.
Experience Requirements:
2 - 5 years
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Associate Product Manager
Kapture CX is an AI-powered customer experience platform providing self-service, agent support, conversation intelligence, and feedback management tools for enhanced CX.
Experience Requirements:
2-5
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VP Engineer
Kapture CX is an AI-powered customer experience platform providing self-service, agent support, conversation intelligence, and feedback management tools for enhanced CX.
Experience Requirements:
8+
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Senior Manager - Product Marketing
AI-powered prescriptive analytics applications for customer-facing businesses on the cloud.
Education Requirements:
MBA
Experience Requirements:
8+ years experience
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Director - Product Marketing
AI-powered prescriptive analytics applications for customer-facing businesses on the cloud.
Education Requirements:
MBA
Experience Requirements:
10+ years experience
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Full Stack Developer
AiChat is an award-winning AI-powered platform providing conversational AI solutions for marketing, sales, and customer service.
Benefits:
Great pay and perks
Opportunity toward great career progression
Learn from some of the world’s best across all fields
Experience Requirements:
3-5+ Years’ experience with PHP and Node.js
2+ Years experience with Laravel (features, architectural design patterns and middleware)
Previous experience developing SaaS platforms on AWS or Azure.
Knowledge of modern development principles and best practices (Object Oriented Programming, Design Patterns, SOLID Principles, unit testing, continuous integration and deployment)
Release & Configuration management practices, git and CI/CD.
Other Requirements:
Experience in testing and test frameworks.
Experience in designing database schemas
Experience with large databases, preferably Cassandra/MySQL
Experience with NOSQL databases and related implementations
Experience with Elastic Search
Previous experience with BitBucket and GIT
Bonus if you have Chatbot/ Machine learning/ Natural Language Processing/ Python coding experience
Responsibilities:
Passionate about working with and learning new technology
Someone who has strong business logic.
Loves Programming and challenging the status Quo.
Someone who enjoys collaboration, knowledge sharing, supporting and helping.
Positive attitude and passionate, help grow the business and foster the right engineering culture.
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AI/ NLP Engineer
AiChat is an award-winning AI-powered platform providing conversational AI solutions for marketing, sales, and customer service.
Benefits:
Great pay and perks
Opportunity toward great career progression
Learn from some of the world’s best across all fields
Education Requirements:
MSc or BSc in computer science, engineering or a related technical discipline (or equivalent), preferred
Experience Requirements:
Demonstrated experience with Natural Language technologies and engines (SPACY,NTLK is a plus).
Knowledge about NLP processes (Entity Recognition, Parsing)
Experience with Data Mining and Text Mining (Structured and unstructured data).
Familiarity with Semantic Technologies.
Experience in Python development and open source ML/math toolkits such as scikit-learn,TF, MLlib, NumPy
Other Requirements:
Written and oral communication skills in English.
Knowledge about OWL, RDF, SPARQL, semantic repositories
Knowledge about Ontology management and construction, reusing freely available ontologies.
Knowledge about other NLP toolkits (Stanford NLP, CoreNLP, OpenNLP,gensim, NLTK,…)
Knowledge on Speech Recognition.
Experience with Java EE, Spring and Maven.
Experience with implementation of REST APIs
Responsibilities:
Design and implement strategies for search engines in natural language.
Analyze and implement strategies for data extraction.
Build, train and refine NLP models customized for specific clients and scenarios.
Perform comprehensive testing and QA on the NLP modules.
Provide NLP support for English (Bahasa Indonesia/ Chinese is a plus)
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Conversation Designer UX/ UI
AiChat is an award-winning AI-powered platform providing conversational AI solutions for marketing, sales, and customer service.
Benefits:
Great pay and perks
Opportunity toward great career progression
Learn from some of the world’s best across all fields
Responsibilities:
Be able to design a bot conversation and chat dialogues
Design conversational flow using appropriate prototyping tools
Expand on creative ideas and copywriting that drive good chatbot engagement
Analyse user inputs and train chatbot to improve engagement
Prepare to test bot thoroughly for a perfect user experience
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Chatbot Developer
AiChat is an award-winning AI-powered platform providing conversational AI solutions for marketing, sales, and customer service.
Benefits:
Great pay and perks
Opportunity toward great career progression
Learn from some of the world’s best across all fields
Education Requirements:
Bachelors in Computer/Electronics/Electrical Engineering or Computer Science; Advanced degree in related area preferred
Experience Requirements:
2-5years total experience in IT systems development with a focus on digital (web) platforms
Experience in developing applications using PHP, Laravel, AngularJS, jQuery, Node.js, Python
Demonstrated success evaluating and adopting emerging technologies
Experience with Artificial Intelligence, machine learning & NLP is a plus
Experience with project management tools like JIRA, Asana
Other Requirements:
Ability to work well under pressure in a fast pace startup environment
Demonstrated ability to understand complex telecommunications network system architecture and come up with system solutions to resolve complex business problems
Responsibilities:
Support Lead developer with architectural design and development of the chatbot platform ensuring high performance, solid reliability, string resilience, low latency and high flexibility.
Work closely with product management/leadership teams to design and build new features and insightful metrics focused on making top class user experience
Build tools and drive system improvements to make it easier for customer and app teams to adopt and use the platform
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Business Development Manager
AiChat is an award-winning AI-powered platform providing conversational AI solutions for marketing, sales, and customer service.
Benefits:
Great pay and perks
Opportunity toward great career progression
Learn from some of the world’s best across all fields
Experience Requirements:
Relevant experience of selling enterprise software solutions, ideally business applications gained within a major software vendor.
Successful history of net direct new business sales, with the ability to prove consistent delivery against targets.
Demonstrable track record of sales over achievement.
Credibility at all levels and evidence of building strong relationships internally and with the customer.
Bachelors Degree of equivalent preferred.
Other Requirements:
Experience selling to strategic accounts
Responsibilities:
You will manage the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business sales, while expanding existing accounts.
You will be identifying customer’s business goals and marketing objectives, do research and preparing sales pitch deck.
You will be analyzing performance of the chat analytics, derive metrics, providing insights and recommendations to optimize the chatbot/ virtual assistant to ensure KPI is met.
Territory identification and research, to formalise a go to market territory strategy and create qualified target account list within 30 days.
Pipeline development through a combination of cold calling, email campaigns and market sector knowledge/intelligence.
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